Settlements Manager

4 days ago

Greater Sydney Area, Australia Branded Financial Services Full time

Avanti Finance is growing – fast

We're on a mission to become the best specialist lending company in New Zealand and Australia, and we're looking for ambitious, driven people to help get us there.

We've got bold goals and a clear vision for the future. That means exciting opportunities for those ready to champion new ideas, challenge the status quo, and grow alongside us.

Reporting to the Head of Lending Operations – Credit and Settlements, the Settlements Manager plays a pivotal leadership role in managing and optimising the end-to-end settlements and compliance function. You'll bring deep expertise in settlements, thrive in a fast-paced environment, and balance strategic thinking with hands-on leadership.

This role is central to ensuring seamless customer outcomes, driving operational excellence, and fostering a high-performing, service-first team culture.

Key Responsibilities

  • Lead, coach, and develop a high-performing settlements team
  • Oversee quality, productivity, compliance, and risk management
  • Drive continuous improvement initiatives and stakeholder engagement
  • Develop clear reporting and KPIs aligned with strategic goals
  • Champion a relentlessly helpful, customer-centric approach
  • Engage directly with customers to ensure smooth settlement processes
  • Apply a strong risk and compliance lens across all activities
  • Promote a culture of accountability, integrity, and service excellence

What You'll Bring

  • Proven leadership experience in settlements or operations
  • Strong focus on service, quality, compliance, and continuous improvement
  • Excellent communication and stakeholder management skills
  • Ability to build and embed a high-performance, customer-first culture
  • Confidence in developing reporting and KPIs that drive accountability
  • Resilience, adaptability, and a proactive, hands-on approach
  • Strong technical and numerical skills with advanced system proficiency

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