Settlements Manager

We’re on a mission to become the best specialist lending company in New Zealand and Australia, and we’re looking for ambitious, driven people to help get us there.

We’ve got bold goals and a clear vision for the future. That means exciting opportunities for those ready to champion new ideas, challenge the status quo, and grow alongside us.

If you’re hungry to make an impact, thrive in a fast-paced environment, and love turning ideas into action – you’ll feel right at home here.

Reporting to the Head of Lending Operations – Credit and Settlements, the Settlements Manager plays a pivotal leadership role in managing and optimising the end-to-end settlements and compliance function. You’ll bring deep expertise in settlements, thrive in a fast-paced environment, and balance strategic thinking with hands-on leadership.

This role is central to ensuring seamless customer outcomes, driving operational excellence, and fostering a high-performing, service-first team culture.

Key Responsibilities

- Lead, coach, and develop a high-performing settlements team

- Oversee quality, productivity, compliance, and risk management

- Drive continuous improvement initiatives and stakeholder engagement

- Develop clear reporting and KPIs aligned with strategic goals

- Champion a relentlessly helpful, customer-centric approach

- Engage directly with customers to ensure smooth settlement processes

- Apply a strong risk and compliance lens across all activities

- Promote a culture of accountability, integrity, and service excellence

What You’ll Bring

- Proven leadership experience in settlements or operations

- Strong focus on service, quality, compliance, and continuous improvement

- Excellent communication and stakeholder management skills

- Ability to build and embed a high-performance, customer-first culture

- Confidence in developing reporting and KPIs that drive accountability

- Resilience, adaptability, and a proactive, hands-on approach

- Strong technical and numerical skills with advanced system proficienc

What's in it for me?

Within the Avanti Finance Group, you can look forward toflexible and hybrid working as we offer up to two days working from home following your initial training period. We give back to our communities through our support of Duffy Books, and by offering an Annual Volunteer Day for you to use for a purpose that's close to your heart. We believe in celebrating diversity, and we also celebrate talent and development by working with you through an established capability framework that puts you in the driving seat of your development while achieving business goals. You won't find a gender pay gap here, as we have great remuneration packages but as we all know there's more to an awesome job than the money.If you are happy and fulfilling your potential, while feeling supported, valued and empowered, then that’s a win for us Fresh fruit, Healthy Food Guide Memberships, and increased Kiwisaver match is there for you to feel good from the inside out.

Even as we scale, our values remain our compass:

- People First: We care deeply – for our team, our customers, our partners, and our communities. This is a place where you’re supported to show up as yourself and do your best work.

- Relentlessly Helpful: We roll up our sleeves and make things happen. Whether it’s helping a customer, an introducer, a teammate, or your own career, we’re here to make the impossible possible.

- Do What’s Right: No shortcuts. No ego. Just doing the right thing, every time. Trust and transparency are at the heart of how we do business.

We’re building a workplace where people are challenged, supported, and inspired to do their best work – because when our people thrive, so does our business.

At Avanti, you’ll be joining a team that’s as ambitious as it is grounded in purpose. We’re not just growing fast – we’re growing to be the best.

Come be part of something that’s making a real difference.

Closing Date: Thursday, 13 November 2025

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