State Manager

State Manager (QLD) Social Enterprise – Drive Impact & Growth

Location: Queensland

Permanent, Full Time

About Outlook Australia

Outlook Australia is driven by a vision of an inclusive society for all. We are committed to building this society by promoting the empowerment of people with disabilities and those experiencing disadvantage, enabling them to participate fully in community life.

Our Social Enterprise Division creates meaningful employment opportunities, primarily across the resource recovery sector, with 70% of our workforce coming from disadvantaged backgrounds. We are dedicated to fostering inclusive growth and demonstrating the potential of social enterprises.

Our purpose is to equip people experiencing disadvantage with the skills and experience to enhance their community connection and workforce participation. By 2030, we aim to be a thriving, sustainable organisation recognised as Australia's exemplar for inclusion, achieving a 10x increase in our impact.

Our work is underpinned by core values: Better Everyday, Achieve It Together, Be Authentic, and Own Your Actions.

The Role: State Manager (QLD) Social Enterprise

This is an exceptional opportunity to provide strategic and operational leadership across Outlook's social enterprise portfolio in Queensland. You will be crucial in ensuring the delivery of sustainable commercial outcomes that align with and advance the organisation's purpose.

Our QLD Sites:

• Livingstone Shire
• Banana Shire
• Central Highlands
• Emerald
• Biloela
• Tieri
• Mackay
• Gympie
• Townsville

Key Focus Areas:

• Strategic & Business Leadership: Develop and implement strategic plans for state-wide growth, identify new business opportunities, and prepare tenders/submissions to secure contracts.
• Driving Sustainability: Oversee operations across transfer stations, reuse shops, and future ventures, ensuring long-term sustainability and profitability.
• People and Culture: Lead a diverse workforce, model Outlook's values, and build an inclusive, positive culture.
• Stakeholder Engagement: Build and maintain strong relationships with councils, government agencies, industry bodies, and partners.
• Financial & Operational Oversight: Accountable for budgets and financial performance, asset management, contractual compliance, and ensuring consistent customer service excellence.
• Quality & Safety: Promote safety, ensure compliance with relevant regulations, and maintain high standards of quality across all sites.

This role requires regular travel across Queensland Social Enterprise sites and may include some interstate travel.

About You

We are seeking a dynamic leader with a strong commercial acumen and a genuine commitment to social impact.

Mandatory Selection Criteria:

• Proven senior management experience in a commercial, operational, or social enterprise environment.
• Strong commercial acumen with the ability to balance financial sustainability and social outcomes.
• Demonstrated business development, negotiation, and partnership-building skills.
• Proven experience in contract, asset, and financial management.
• Demonstrated experience leading diverse teams, driving culture, and delivering results.
• Strong project management skills with the ability to deliver complex initiatives to deadline.
• Excellent communication, influencing, and stakeholder engagement skills.
• Commitment to inclusion, diversity, and empowerment of people with disability and disadvantage.
• Must hold a current QLD Driver's License.

Highly Desirable:

• Experience in waste management, resource recovery, recycling, or similar sectors.
• Experience in a not-for-profit or social enterprise context.
• Tertiary qualifications in business, management, or related fields.
• Experience in working with or alongside Local Government or Government organisations.

Benefits and Culture

• Be part of an organisation focused on making profit for more purpose and achieving lasting social impact.
• Work within a culture committed to continuous improvement (Better Every Day) and collaboration (Achieve It Together).
• Outlook provides a safe and healthy workplace and encourages staff to participate in meaningful learning and development opportunities.

How to Apply

Please submit your resume and a cover letter via Employment Hero or send to

For more information, please contact Callum Ross at

The successful applicant will be subject to a satisfactory Police, Working with Children's (WWC), and/or NDIS Worker Screening Check prior to commencement.