
Sales and Marketing Manager
8 hours ago
MOVE Bank was established in 1968 as Railways Credit Union and has a rich history in helping railway workers and their families build stable financial futures. We are a well-established, community-focused mutual bank providing a range of personal banking solutions with an emphasis on
C
ollaboration,
A
ccountability,
R
espect, and
E
xceptional member experiences. We are seeking a strategic and values-driven
Sales and Marketing Manager
to join our current management team.
Role Overview
As a key leader within our organisation, you'll be responsible for developing and executing sales and marketing strategies that deliver measurable results – from deepening customer engagement to expanding our market presence. You'll lead a motivated team and work closely with senior stakeholders to ensure our business goals are achieved through excellence in relationship management, campaign delivery and strategic sales initiatives.
Key Responsibilities
- Identify new business opportunities, partnerships and community engagement initiatives to expand market share in both the broker and direct channels.
- Develop and implement a robust sales and marketing strategy that aligns with the organisation's broader business objectives and customer value proposition.
- Develop and maintain strong relationships with key clients, partners and stakeholders to drive business growth and customer loyalty.
- Plan and deliver marketing campaigns, events and sponsorships that align with the Bank's values and business objectives.
- Oversee digital marketing, content creation and social media engagement to build awareness and strengthen community presence.
- Support the sales team in navigating complex credit scenarios with sound judgment and expertise.
- Lead, coach and develop the sales and marketing team to achieve individual/combined targets.
- Drive revenue growth through proactive business development and client acquisition strategies.
- Monitor service KPIs', ensuring queries and applications are handled promptly and professionally.
- Champion compliance across all sales and marketing initiatives to uphold regulatory and brand integrity.
Qualifications & Experience
- Proven experience in sales and marketing leadership roles (5+ years preferred).
- Strong understanding of digital marketing and sales pipelines.
- Excellent communication, negotiation and interpersonal skills.
- Strategic thinker with a hands-on approach and commercial acumen.
- Ability to lead, inspire, and develop high-performing teams.
- Relevant tertiary qualifications in Marketing, Business or related field.
Why join us?
- Be part of a member-focused institution where you can make a tangible impact.
- Exceptional learning and development opportunities through our collaboration with Australian Institute of Management (AIM) and funding of continuous professional development requirements of associated professional body.
- Access to excellent staff benefits and financial product discounts.
- Additional 1.5 days recreation leave per year.
- Lifestyle and wellbeing program
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