Food and Beverage Manager

Live in the moment at Crystalbrook Riley. A stunning luxury hotel in tropical Cairns, offering a unique blend of chic design, sustainable practices and high-energy fun. Just steps from the Esplanade Boardwalk, Crystalbrook Riley features spectacular coastal views, stylish suites, a 1000+ sqm swimming lagoon, Eléme Day Spa, and signature dining venues. You'll be hard pushed to find a better view from the office

We are looking for an inspiring Food and Beverage Manager who can lead from the front and bring passion, creativity and confidence to our vibrant dining spaces—think rooftop cocktails, poolside bites, and premium guest experiences.

The Role:

Are you a passionate leader who thrives on delivering exceptional guest experiences? As a valued member of our Leadership Team, you will work alongside a supportive and enthusiastic hotel team dedicated to excellence across our diverse and vibrant venues.

From the bold, innovative flavors at our Asian fusion restaurant, Paper Crane, to the lively and welcoming atmosphere at Rocco and the premium seafood and rum experiences at Calypso Club, you will play a pivotal role in inspiring your team to deliver outstanding service every single time. Your leadership will ensure our guests enjoy unforgettable dining moments that keep them coming back.

In this role, you will lead, develop and motivate a large and diverse team, fostering a culture of continuous improvement, collaboration and genuine hospitality. You will oversee daily operations, coach team members and champion our commitment to quality and service standards.

Responsibilities will include:

• Lead daily Food and Beverage operations with creativity and commercial acumen
• Motivate, train and grow a passionate team of hospitality professionals
• Curate memorable guest experiences that reflect the tropical lifestyle
• Drive profitability and ensure high service standards across all venues
• Champion sustainability and innovation in everything you do

More About you:

Are you an experienced Food and Beverage Leader who is ready to step into a career defining opportunity? 

To succeed in the role, you will bring: 

• Proven leadership experience in high end hospitality or hotels with multi outlet experience
• A hands-on leadership style, collaborative and engaging
• Strong commercial acumen with demonstrable experience in promotions and engagement
• An innovative and creative focus on guest experience and elevating experiences
• A natural yet pro-active collaborator with an engaging, confident and guest centric personality 

This role is totally unique and newly created; it supports the ambition and onward plans for Crystalbrook Riley as we transcend into our next chapter of success.

The Benefits:

You will work with exceptional people in a supportive, diverse and passionate environment and this is a vital position within our team at Crystalbrook Riley. You will enjoy a flexible range of benefits that include: 

• A market leading 50% F&B discount across all Venues 
• $99 Room rates and a generous friends and family discount 
• Lifestyle benefits including extra leave and earth advocacy days 
• Green future - we are committed to enhanced sustainability practices   
• Dedicated Internal Mobility Programme and reward scheme  
• Online learning, career enhancement and development plans 
• Personalised employee support network  
• Relocation support
• Regular service recognition and team events 

Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia's newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just six years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra, along with ambitions for further expansion both in Australia and Internationally. 

Our environment is dynamic and entrepreneurial, we are focused on crafting exceptional customer experiences that reflect the individuality of people within each of our locations.  We are passionate advocates for equality and diversity and welcome individuals to apply through the link provided - we look forward to hearing from you