Food & Beverage Attendant

Always living in the moment, Crystalbrook Riley is a five-star hotel in Cairns, where luxury meets stunning elegance. We are locally integrated with an environmentally conscious approach, and we embrace a love for art with contemporary design, sophisticated entertainment, luxury accommodation, radical events and stunning dining experiences. 

At Crystalbrook Collection, we do things differently. Driven by our mission to harness the spirit of wonder, we embrace responsible luxury with positivity, creativity, and fun, delivering locally unique hospitality experiences for our community. We're not just another hotel group - we're a bold, sustainably minded collection that puts people and place at the heart of everything we do. Guided by our values - We are Customer Obsessed, We are Collaborators, and We are Courageous - we're passionate about creating extraordinary guest experiences and shaping a new era of hospitality.

The Opportunity:  

At Crystalbrook, every dining experience is an opportunity to surprise, delight and connect. As a Food and Beverage Attendant, you will play a key role in delivering seamless, professional and personalised service across our venues. From welcoming guests and serving beautiful dishes to curating meaningful moments, you will bring warmth, care and attention to detail to every interaction.

Working closely with our Food and Beverage Supervisor, this casual position offers 16–24+ hours per week, you will take pride in creating a welcoming atmosphere, anticipating guest needs and working collaboratively with your team to ensure every service runs smoothly.

The Talent:  

You are an engaging, guest-focused professional who thrives in a fast-paced and collaborative environment. With a natural flair for service and a passion for hospitality, you take pride in creating memorable experiences that make every guest feel valued. Experience in a similar role is ideal, but if you have the right attitude, energy and commitment, we will provide the training and support to help you succeed

• Previous experience in food and beverage service within a high-end environment preferred 
• Excellent communication and interpersonal skills with a warm, professional manner  
• Immaculate personal presentation and attention to detail  
• Current QLD Responsible Service of Alcohol (RSA) Certificate  
• Ability to work collaboratively within a supportive team  
• Comfortable working across a 7-day roster 
• Enthusiasm, adaptability and a genuine passion for delivering exceptional guest service  

Why Us:  

At Crystalbrook Collection, you will work alongside exceptional people in a supportive, passionate and diverse environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing, including:  

• 50% F&B discount across all Crystalbrook restaurants and bars  
• $99 room rates and a generous friends and family discount  
• Enhanced parental leave and lifestyle benefits  
• A commitment to a green future through sustainable luxury practices  
• Access to our internal mobility program and team reward schemes  
• Online learning and training platforms and tailored career development pathways  
• A culture of collaboration, diversity and elevated experiences  
• Limitless career opportunities in a fast-growing, dynamic environment  
• Regular service recognition and team engagement events  

Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia's newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just seven years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra during 2026 and continued ambitions for further expansion both domestically and internationally.

We're proud to foster a workplace that supports equality, inclusion and accessibility. We welcome applications from all genders, ages, backgrounds, cultures and religions.   

If you have a health condition or disability, please let us know early in the recruitment process so we can provide the appropriate support to ensure you can perform at your best.   

As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.