Client Care Representative

7 days ago

Perth, Western Australia Sonova Group Full time $60,000 - $80,000 per year

Love interacting with people and providing 5-star customer service?
Want to make a difference in people's lives?
Looking for a role with purpose and potential?
We have an exciting opportunity for a dedicated and hands-on customer service/admin professional at our hearing clinic in
Hillarys
, WA
.
You will play an important role within our business providing exceptional service to our predominantly older clientele and helping them manage their hearing health in this diverse client facing role. Full training and ongoing support provided.

This is a permanent position, working 3 days per week Wednesday - Friday 9:00am to 5:00pm.
Who are we?
Connect Hearing is a leading provider of hearing health care services with a network of 180+ clinics nationwide. We are passionate about helping people enjoy a better hearing experience so they can stay connected to the world they love. Our highly-trained hearing care specialists are helping thousands of people every day to overcome hearing loss and improve their quality of life.

We are proud to be part of Sonova, the leading manufacturer of innovative hearing care solutions, present in over 100 countries across the world. Our talented employees all over the world know they contribute to something greater than themselves – they create a life without limitation through the sense of hearing. Join our mission and become part of our team

What will you be doing?

  • Welcoming our clients and managing their experience for optimal outcomes
  • Scheduling and confirming appointments for our clients
  • Providing administrative support to our Clinicians (Audiologists/Audiometrists)
  • Efficiently managing the day-to-day operations of our clinics
  • Learning and competently using a range of software and applications

What do you need to be successful in this role?

  • A passion for delivering an amazing client experience
  • Great communication and active listening skills
  • Resilience, self-motivation and lots of energy
  • Excellent organisational and time management skills
  • Ability to work autonomously and effectively within a team
  • Focus on results and the best possible outcomes for both our clinic and our clients
  • Intermediate computer skills
  • An interest in learning about features and basic repair/maintenance of hearing aids
  • Prior experience in customer service/admin

What's in it for you?

  • Competitive remuneration package including base salary plus monthly performance bonuses
  • Salary packaging options
  • Paid Parental Leave
  • Uniform Allowance
  • Access to discounts from over 500 retailers across Australia via our Employee Enrichment Hub
  • Generous employee discounts on Sonova Products for yourself and your family
  • Online Wellbeing Centre & Employee Assistance Program (EAP)
  • Access to the LinkedIn Learning Platform
  • Opportunity to grow and develop in your role and beyond
  • A values driven and people-centered culture
  • Being a part of a dynamic and supportive team with a company that is at the forefront of innovation in the hearing industry
  • A genuinely rewarding role with purpose and meaning

Sounds interesting?
If you feel that this opportunity is right for you, we would love to hear from you

Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

  • Client Relationship Manager

    2 weeks ago

    Perth, Western Australia Equity Trustees Full time $90,000 - $120,000 per year

    18th September, 2025 We are currently seeking a Client Relationship Manager to join our growing Community Trusts team. Based in Perth, this full-time role works closely with First Nations communities, Aboriginal organisations, and local advisory groups across WA. Reporting to the Lead, Community Trusts, you will be responsible for representing...

  • Home Care Operations

    2 weeks ago

    Perth, Western Australia Karamah Care Full time $90,000 - $120,000 per year

    Karamah Care is a faith-lead start-up committed to delivering compassionate, culturally sensitive home care services to older Australians. As four community-driven founders, we're deeply passionate about creating a high-quality, values-based care services that provides dignity, empowerment, and comfort to people in their own homes.We are currently in the...

  • sales representative

    2 weeks ago

    Perth, Western Australia FreshFood Australia Full time $60,000 - $100,000 per year

    Do you have a passion for Coffee & for People? We have an exciting opportunity to own & drive our sales accounts in WA across Retail, Convenience, Foodservice & HORECA.This is a full-time remote Sales Representative role with FreshFood. As a Sales Representative, you will be responsible for developing and maintaining customer relationships, identifying new...

  • Client Care Coordinator x 2

    3 days ago

    Perth, Western Australia Connections WA Full time $60,000 - $80,000 per year

    Connections WA is a growing multidisciplinary private practice in Port Kennedy, Perth, WA. We are now opening up our second practice in Marmion Street, Booragoon. We offer services in Psychology, Occupational Therapy and Speech, Language and Communication Therapy. We support children, young people and adults. The team at Connections WA consist of highly...

  • Sales Representative

    2 weeks ago

    Perth, Western Australia Parker Agencies Full time $40,000 - $60,000 per year

    Sales Representative – Part Time (Average 30hrs/week)Do you want to be part of a close-knit, family-friendly team? Do you thrive in a fast-paced environment and have a positive, can-do attitude?About UsParker Agencies & Distribution is a diverse agency marketing and distributing pharmaceutical and baby products to pharmacies, health food stores, baby...

  • Personal Care Assistant

    3 days ago

    Perth, Western Australia Regis Aged Care Full time $60,000 - $90,000 per year

    Description and requirementsReal impact you can feel good aboutThere's something special about what we do at Regis. We know that real care isn't only about meeting needs, it's about truly knowing the people we look after.We are proud to support over 10,000 residents and clients across residential aged care homes, home care, retirement living, day therapy and...

  • Sales Representative

    3 days ago

    Perth, Western Australia Jotun Full time $60,000 - $120,000 per year

    SUMMARY OF THE ROLE Sales Representative - Marine/Protective Coatings Perth, WA | Full-Time | Jotun AustraliaReady to grow your sales career with a global brand that's making waves in the coatings industry?Jotun Australia is looking for a driven and dynamic Sales Representative to join our Marine/Protective Coatings team in Perth.If you're passionate about...

  • Personal Care Assistant

    2 weeks ago

    Perth, Western Australia Regis Aged Care Full time $60,000 - $90,000 per year

    Description and requirementsNight duty Casuals NeededLocated at 36 Talbot Ave, Como WA 6152Real Impact You Can Feel Good AboutThere's something special about what we do at Regis. We know that real care isn't only about meeting needs, it's about truly knowing the people we look after.We are proud to support over 10,000 residents and clients across residential...

  • Swimwear Wholesale Representative

    3 days ago

    Perth, Western Australia Summer Sea Siren Swimwear Full time

    Fashion Swimwear Wholesale RepresentativeBased in Western Australia, award winning designer, John-Alex Shaw-Tanner and Tony Yu's ambitions for the brand are as vast and dynamic as the ocean itself.At the core of Summer Sea Siren lies the desire to empower every wearer with confidence, comfortability and breathability. Their swimwear is about women...

  • Client Services Manager

    2 weeks ago

    Perth, Western Australia Spencer Ogden Full time $90,000 - $120,000 per year

    Are you a recruitment pro with a passion for building long-term client relationships and driving business growth? Spencer Ogden, a global leader in engineering and energy recruitment, is looking for a Client Services Manager/Business Development Manager/Key Account Manager to join our teamWhat you'll do:Manage and grow strategic client accounts across...