Dental Practice Manager

5 days ago

Crows Nest, New South Wales, Australia Crows Nest Dentists Full time $60,000 - $80,000 per year

Position: Dental Practice Manager

Location: Crows Nest, NSW

Employment Type: Part-time (3–3.5 days per week)

Days: Tuesdays, Thursdays, Fridays + possibly Saturdays

Practice Size: 2-chair private practice with 4 part-time dentists

About the Role

We are seeking an organised, people-focused Dental Practice Manager to oversee daily operations at our friendly, well-established, patient-centered dental practice in Crows Nest. This role is ideal for someone who enjoys a mix of administrative responsibility, team support and patient interaction. You will work closely with the principal dentist to ensure smooth clinical operations and an excellent patient experience.

The successful candidate will receive a comprehensive handover and full training from our current long-standing Practice Manager, who will remain available to provide ongoing support for as long as needed to ensure a confident transition.


Key Responsibilities
  • Greeting patients and ensuring a positive patient experience
  • Answering phone and responding to enquiries
  • Making appointments and managing the daily schedule
  • Taking payments and processing claims
  • Ordering and replacing stock
  • Paying accounts and supplier invoices
  • Reconcile Xero and maintain accurate financial records
  • Answering reviews and maintaining professional online communication
  • Take minutes during practice meetings
  • Organise equipment maintenance and servicing
  • General reception and administrative support to dentists and patients

Skills & Experience
  • Experience in dental or medical reception/management is highly regarded
  • Strong interpersonal and communication skills
  • Excellent organisational skills and attention to detail
  • Confident computer and software skills (We use Principle dental software)
  • Friendly, professional, and patient-focused
  • Ability to work both independently and as part of a team

Benefits
  • Supportive, friendly practice team
  • Full training and long-term support provided during handover
  • Well-organised 2-chair private practice
  • Loyal patients and a positive work environment
  • Part-time role offering work–life balance
  • Long-term job security

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