Communication and Content Specialist

2 weeks ago

Melbourne, Victoria, Australia SG Fleet AU Full time $104,000 - $130,878 per year

About The Role
This position is responsible for delivering engaging, brand-aligned content across various channels. This role focuses on assisting with external communications, social media, and content creation to help drive customer engagement, retention, and brand awareness across the business.

Tasks And Responsibilities

  • Curate and create engaging social media content for the business's accounts, ensuring alignment with brand guidelines and relevance to target audiences.
  • Assist in developing written content for blogs, newsletters, campaigns, website updates, and customer-facing materials, in collaboration with internal teams and external contributors.
  • Maintain marketing databases and target lists to support communications with customers and suppliers across key segments.
  • Identify and coordinate communications opportunities related to events, sponsorships, and community engagement initiatives.
  • Contribute to content strategies that support the customer journey, including acquisition, onboarding, education, retention, and upselling.
  • Collaborate closely with the Communications Manager and the broader Marketing team to ensure consistent and integrated messaging across all channels.

SKILLS AND EXPERIENCE

  • Tertiary qualification in marketing, PR, communications or equivalent
  • Excellent written and verbal communications skills
  • Experience with various business writing styles, design and editing responsibilities
  • Strong Spreadsheet, Word and PowerPoint required
  • Experience with digital and social content platforms
  • Experience with email marketing, and data management in CRM platforms
  • Solid engagement and relationship building skills
  • Proficiency in DTP/Adobe Creative Suite is desirable
  • Marketing automation software experience is desirable

ABOUT YOU

  • Strong organisational and prioritisation skills
  • Proven capacity to listen and probe towards converting complex concepts in to clear and concise writing
  • Well organised, self-driven
  • Strong team player and collaborator
  • Curious, thirst to learn and improve
  • Share expertise to grow colleagues and the team
  • Can-do attitude

Who we are...
We are a financial services company that specializes in fleet management, vehicle leasing and salary packaging, with a presence across Australia, the UK and NZ. A total portfolio under management of $2.5 Billion and over 1100 employees.

Some of our perks include...

  • Recharge and relax with up to 4 days of wellness days every year
  • We offer industry leading 20 weeks paid parental leave
  • Monetary service milestone awards
  • Career progression opportunities
  • Education support towards learning and development, includes a learning budget per year, free access to LinkedIn Learning and more
  • Two paid volunteer days each year
  • Health and wellbeing support including a subsidy and an Employee assistance Program

What's next...
We'd love to hear from you if you're ready to take on your next challenge at a company that embodies diversity, work-life balance, and career development.

We are a proud equal opportunity employer. Interviews may take place prior to closure date for applications. To give yourself the best chance of selection, please do not leave your application to the application 'close' date. As a pre-requisite to employment, the successful applicant will be required to complete a pre-employment screening.

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