Administration Officer
2 weeks ago
About the role
Providing, developing and maintaining an efficient, effective, ethical and confidential administrative, and secretarial support service with a strong focus on delivering quality patient care, with the Department of Medical Imaging.
About you
Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:
- Perform a wide range of administrative tasks, which may include written and verbal communication such as preparation of patient notification letters and patient pre-procedure letters, reception duties, scheduling of appointments, Department call centre support, secretarial, film reproduction and revenue related roles and Department of Emergency Medicine coverage.
- Complete functions associated with bookings within all modalities, managing cancellations, rescheduling and liaising with Clinical and Administrative teams as appropriate.
- Utilisation of all key information systems such as Radiology Information Systems (RIS) and HBCIS and ieMR.
- Participate in a rotating shift roster, including the availability to work out of hours, seven days per week including Public Holidays.
- Answer enquiries and provide relevant accurate advice and support to clients and staff as appropriate.
Health Equity
It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.
Benefits when working for us
- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
- Flexible working arrangements and competitive salary rates with annual incremental increases
- Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging
Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here:
Find out about the role in more detail and how to apply in the attached Role Description.
APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED
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