Parking Enforcement Officer

SynopsisParking Enforcement OfficerSalary Range Band 4 $75,181 - $80,090 (annualised salary) plus 12% superFull Time, ongoing permanent positionWe are a diverse & inclusive council based in St Kilda with a positive culture and flexible working arrangements possibleAbout City Of Port PhillipWe are a vibrant and diverse inner-city council stretching 20kms from South to Port Melbourne along the stunning bay beaches down to Elwood and out to St Kilda East with around 1000 people who all work together to deliver more than 100 programs and services to our engaged community of residents, businesses and visitors. What does that mean? Think, childcare, libraries, parks, recreation, waste rubbish collection, road maintenance, family and youth services, property & assets, city planning & development, customer experience, digital technology, governance, people, culture and safety, and of course South Melbourne Market City of Port Phillip has zero tolerance for child abuse and is a committed Child Safe organisation.What's The Role All AboutOur Parking Enforcement Officers are the 'public face of the Council' to the many visitors, residents and businesses in the City of Port Phillip. We are currently seeking a Parking officer to join our close-knit team. The role requires the candidate to work shift work and have a full driver's licence.We have a passionate and driven team who all work together to deliver outcomes that positively benefit our community.4 x full-time permanent ongoing positions availableWhat You Might DoEnforce the provisions of the Road Safety Act and Road Safety Regulations, the Local Government Act, Local Laws and other relevant legislation.Attend, investigate and resolve enquiries and complaints promptly & responsively with diplomacy & integrity to provide excellent customer service.Liaise as necessary with other Council officers, particularly those with enforcement responsibilities.Manage time and work activities effectively under limited supervisionWho We Are Looking ForYou must have experience working with the publicExcellent communication and time management skills and be able to work independently with minimal supervision.You will need to demonstrate enthusiasm for working in this customer service focused role, sound decision making and high-level communication skillsThe ability to work both independently and as part of a team. Previous experience is preferred but not essential as full training will be provided.Excellent communication and time management skillsOur work environmentWe love what we do and are all proud to work at the City of Port Phillip. Yes, we are local council, and we are one with vibrancy, passion and ambition who are a welcoming, health conscious, diverse and inclusive. Our Main location at the iconic St Kilda Town Hall offers a heritage and modern open plan hub to work from where people can collaborate and develop both professionally and personally whilst planning and delivering a range of important services and programs to the community.Proudly as one we all work together, and grow together, thinking creatively and strategically with courage, integrity, and accountability to put our community first.What's In It For YouBe supported and empowered to be your best by a passionate leadership team that encourages collaboration and innovationDiscounted fitness membership with access to over 260+ gyms, pools, group classes and facilities across Melbourne for you and your familyOur work hubs are located close to our very own Child Care centres making accessing childcare a breezeCareer development opportunities within your team and/or across council plus a great study assistance allowance of up to $4000 per year per person and 6 hours per week study leave (on approved courses only)An active social club, supportive health and wellbeing program, and a well- regarded Employee Assistance Program (EAP)Our very own Pride Network, that helps create an environment where every person can feel safe, welcomed, seen, and supported to bring their whole selves to work20 weeks paid parental leave and our pioneering 24 weeks paid leave for single parentsAccess to novated leasing and salary sacrificed technologySecurity Requirements And Professional ObligationsPre-employment screening will apply to all appointments.Prior to a formal letter of offer, preferred applicants will be asked to provide:Evidence of mandatory qualifications/registrations/licences,Sufficient proof of their right to work in Australia, andSufficient proof of their identity.Complete a National Police Check completed via City of Port Phillip's Provider.Evidence of a Working with Children Check (employee type with City of Port Phillip registered as the organisation).Pre-employment Medical Check (at the cost of council)So, what's next?Hit thatAPPLYbutton nowWhether you think you meet all the requirements or not, we strongly encourage you to apply, as we take a holistic approach to considering your skills, life experience, and alignment to our key selection criteria. You've got thisPlease submit.Resume – latest and detailed versionCover letter no longer than 2 pages that captures your response to the Key Selection Criteria (KSC) found on the Positions Description (PD).Note: Only applications submitted via the online Recruitment Portal will be considered.For further information please contactShane Hayden-Brooks, Team Leader Enforcement and Projects, on phone , or via email at Applications close11.59pm Sunday 12 October 2025The City of Port Phillip is an equal opportunity employer, committed to an inclusive and accessible environment where diversity is valued. We actively welcome and encourage candidates from culturally and linguistically diverse backgrounds, First Nation and Torres Strait Islander candidates, members of the LGBTQIA+ community and candidates with a disability.If you have accessibility requirements or require an adjustment to participate in our recruitment and selection process, please contact Yass Mustafa (Recruitment and Employee Experience Advisor) on phone or email: South Melbourne > Port Melbourne > Albert Park > Middle Park > St Kilda > Balaclava > Ripponlea > Elwood