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Manager - Townsville

2 weeks ago

Northern QLD, Australia Zarraffa's Franchising Pty Ltd Full time $60,000 - $80,000 per year

Zarraffa's Coffee Townsville has a position available for Manager to join their enthusiastic team.

Zarraffa's Coffee focuses on training employees and providing the necessary tools to effectively carry out their roles. Zarraffa's Coffee employees are encouraged to carry out their duties with diligence and enthusiasm and to ensure that we deliver on our promise to serve an individually perfect cup of coffee - every time.

Responsibilities will include:

  • Taking "ownership" of the store
  • Responsible for staff training and development
  • Exceeding expectations in Customer Service
  • Ensuring profitability of the business
  • Showing a commitment to the brand, liaising with customers and suppliers
  • Demonstrate an ethical purpose and compassion in the role
  • Striving to create an individually perfect cup of coffee, every time
  • Managing employee performance
  • Ensuring effective communication with staff, customers, and stakeholders
  • Motivating staff to be the best of their ability whilst creating a great work life balance
  • WH&S and Food Safety Compliance
  • Product ordering and stock control
  • A passion for the Zarraffa's Coffee brand

To be successful in this position you should possess the following attributes:

  • 2 years QSR management experience is essential
  • Proven team leadership
  • Conflict resolution skills
  • Dynamic, results driven and enjoy achieving targets
  • Can do attitude and self-motivated
  • Confident and well spoken
  • Impeccable presentation and personal hygiene
  • Thrive on working in a fast paced, team environment
  • Honesty and Integrity
  • Strong work ethic

The position available is full-time offering 38 hours per week. Seven-day flexibility is required including early morning and early evening closes and weekends.

Full training and support will be provided, and you will be reporting to the Franchisee Owner.

If you feel you meet ALL of the above criteria, have the desire to succeed, and enjoy a challenging and rewarding career, please forward your resume with cover letter by email through the 'apply' button below.

Only successful applicants will be contacted.