Field Support Specialist

2 weeks ago

Rockhampton, Queensland, Australia Medartis Australia & New Zealand Pty Ltd. Full time

At Medartis, we're passionate about advancing patient care through innovation, precision, and partnership. As our Queensland operations continue to grow, we're seeking a motivated and capable individual based in Rockhampton to support our presence across Central Queensland.

We're open to shaping the role around the right person. Whether you are beginning your journey in medical devices or bring established sales and clinical experience, this is an exciting opportunity to make an impact with a company committed to excellence.

About the Opportunity

Depending on your skills and experience, the role may align as:

  • Field Support Specialist (Entry Level): Focused on in-theatre support, instrumentation, and clinical education while building a strong foundation in medical devices. Responsibilities include case coverage, stock management, and supporting hospital stakeholders.
  • Territory Associate (Mid Level): Balancing clinical support and relationship management to drive territory service and growth. This includes in-servicing, hospital engagement, and supporting the Territory Manager with business development.
  • Territory Manager (Senior Level): Leading sales and business development within the region, building strong partnerships with surgeons, and driving strategic growth for Medartis.

Across all levels, the role includes travel within the broader region including Mackay, Gladstone and Emerald where necessary to support customer needs and grow the business.

What We're Looking For

  • Experience in a clinical, sales, or medical device setting (level dependent)
  • Strong communication and relationship-building skills
  • Confidence working in fast-paced hospital and theatre environments
  • High attention to detail, organisational capability, and reliability
  • A proactive, solutions-focused mindset
  • Ability to travel regularly throughout Rockhampton and Central Queensland
  • An openness to varied working hours depending on theatre schedules

Why Join Medartis

At Medartis, you'll join a team that values respect, collaboration, and continuous learning.

Our benefits include:

  • Competitive base salary + car allowance + bonus structure
  • Paid Parental Leave after 12 months
  • Gym & wellness membership
  • Birthday Leave + Employee Assistance Program (EAP)

You'll also enjoy:

  • Being part of a global orthopaedic leader known for innovation and quality
  • Tailoring the role to your strengths and career aspirations
  • Continuous training, mentoring, and professional development
  • A supportive and collaborative team culture

Apply Now

If you're ready to join a company where your clinical expertise and commitment to excellence make a genuine difference, we'd love to hear from you.

Please submit your CV and a short cover note outlining your experience and interest in joining Medartis.

If you'd like to have a confidential conversation about the role, please contact Paul Heinrich, Sales Manager QLD on or our HR team on option 5).

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