National Administration Officer

5 hours ago

Richmond, Victoria, Australia The Procare Group Full time

From our humble family origins to a trusted national leader in insurance risk and solutions for over 25 years, Procare is built on people, performance, and purpose. We're passionate about collaboration, innovation, and delivering genuine value for every client interaction.

We are looking for an organised, proactive administration professional who thrives in a fast-paced environment. If this is you, then this is your chance to join our Administration team —supporting our team of Allied Health Professionals to keep operations running seamlessly and make a real impact every day.

This role can be based out of head offices in either Melbourne, VIC (Burnley) or Sydney, NSW (Alexandria).

The role will include a variety of administration tasks such as:

  • Data entry - ensuring accurate data entry and information is entered in the relevant systems;
  • Referral and case set-up support;
  • Owning and maintaining critical business email inboxes including triaging and allocating emails;
  • Answering phones and email queries across the business and directing to the relevant staff;
  • Invoicing support - managing and maintaining invoicing for our contractors;
  • Any other required administration duties;

We offer:

  • Competitive remuneration;
  • Welcome pack on commencement and the latest equipment including laptop and mobile
  • Novated lease and salary sacrificing options;
  • Benefits to enhance your work-life balance, access to our Employee Assistance Program and more;
  • A comprehensive induction and ongoing support;
  • Regular staff celebrations, award and charity events;
  • A genuine, supportive & friendly working culture and company ethos;
  • Career development opportunities and ongoing support in obtaining your career goals.

About you:   

You must possess the following key attributes:  

  • Proven administration experience (1-2 years).
  • An interest in heath care, allied health and/or return to work support.
  • Excellent writing skills, grammar, spelling and report preparation abilities.
  • Strong computer skills (Microsoft Office).
  • Time management and organisational skills.
  • Great customer focus and dedication.
  • A confident and pleasant approach to phone and email enquiries.
  • A meticulous eye for detail and accuracy.

Being a family-owned company, we understand the challenges of work-life balance and cultural fit. We drive a high performing culture but also a fun and friendly environment.   We believe in hard work but also reward performance.  If you want to make a real difference, love a fast-paced work environment and have a key focus on service delivery and outcomes, this would be a fantastic opportunity for you.

Visit our website  Applications will be treated with confidence. Please applyvia the link with your CV and cover letter or contact one of our careers team today at

As an Equal Opportunity Employer, Procare Group is committed to Equality, Diversity and Inclusion in our everyday working practice. We strongly encourage applications from those who meet the role criteria of all abilities and cultures including people who identify as Aboriginal and Torres Strait Islander and people living with a

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