Case Support Officer

1 week ago


Sydney, New South Wales, Australia Immi Response Full time $70,000 - $80,000 per year

Immi Response is a small, boutique immigration practice run by a registered migration agent. We're looking for a reliable, detail-oriented Immigration Case Support Officer to help manage visa application documentation.

This is not a legal role — instead, you'll be making sure checklists are followed, documents are in order, and clients feel supported throughout their immigration journey. The role is flexible and would suit someone looking for part-time hours, including mothers returning to the workforce.

What you'll do:

  • Prepare, review, and track visa application documents.
  • Follow detailed checklists to ensure compliance.
  • Keep clients updated with clear, supportive communication.
  • Work independently with guidance from the principal agent.

What we're looking for:

  • Strong organisation and attention to detail.
  • Ability to work independently and manage time well.
  • Good communication and client service skills.
  • Admin/document management experience (immigration experience a bonus).

What's on offer:

  • Salary $70,000 – $80,000 (pro-rata if part-time).
  • Remote work, flexible hours (part-time or full-time).
  • Supportive role working directly with the principal migration agent.
  • Training provided in immigration processes.

If you're organised, proactive, and want a flexible role where your skills make a real difference, apply now.

Job Types: Full-time, Part-time, Temp to perm

Pay: $70,000.00 – $80,000.00 per year

Benefits:

  • Professional development assistance
  • Work from home

Application Question(s):

  • Do you have previous experience in administration, case management, or document handling?
  • Are you comfortable working independently and managing your own workload with minimal supervision?
  • What is your current availability?
  • Are you able to work remotely (with a reliable internet connection and a quiet space to work)?
  • Why does this role appeal to you?
  • Do you have any prior exposure to immigration, legal, or compliance-related work?

Work Location: Hybrid remote in Sydney NSW 2000



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