WPI and Medical Disputes Specialist – CTP

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As part of our diverse team based in Sydney, you will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

Join us as a dynamic WPI and Medical Disputes Specialist Take charge of managing CTP medical disputes, focusing on pivotal aspects like causation, threshold injury, and Whole Person Impairment (WPI). Your role will ensure compliance with legislation, regulations, and internal KPIs, driving outcomes that matter in Common Law claims. The WPI and Medical Disputes Specialist will be responsible for maintaining the integrity of data pertaining to medical disputes (i.e. WPI and PIC disputes). Step into a role where your expertise makes a tangible impact every day.

This will be a permanent, full time position based in our Sydney office, with flexibility to work from home up to 3 days per week.

YOUR RESPONSIBILITIES

• Identify and evaluate individual and organisational development needs. Deliver individual and group learning and development programs. Expanding and honing EML's Medical Disputes capability
• Clarifying and managing key stakeholder expectation and allocating appropriate resources to ensure the delivery of effective outcomes.
• Negotiate terms with external providers and ensure high quality service and delivery.
• Ensure appropriate attention, management and prevention of risk and governance
• Identify, report and discuss any emerging risks with the Legal Manager

ABOUT YOU

• More than 5+ years demonstrated experience in a similar CTP Medical Disputes or Injury Management Specialists role, working within in in a fast-paced business environment is desired.
• Sound medical knowledge (with a background in medical science, physiotherapy, chiropractic, allied health, rehabilitation or similar being advantageous.
• Training and experience in assessing WPI in accordance with AMA 4 and the Psychiatric Impairment Rating Scale (PIRS).
• Experience managing internal and external (PIC) medical disputes, including, drafting applications, replies and submissions.
• Strong written and verbal communication skills.
• a collaborative approach, supporting Claims Managers to deliver fair, reasonable and sustainable claims decisions.

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

•    A vibrant, collaborative innovative team culture

•    Flexibility with opportunity to WFH when you are fully trained in your role.

•    A corporate wellbeing program with discounted health insurance and gym membership

•    Access to discounts at over 350 retailers through our Rewards Hub program

•    Entitlement to an annual tenure and performance-based recognition reward

•    Comprehensive learning and development support

•    Companywide events to celebrate success.

•    Quarterly Reward and Recognition Awards

•    Up to 16 weeks paid parental leave, plus super

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.