Protective Security Program Manager

Amazon Web Services (AWS) Physical Security is seeking a highly talented and motivated Protective Security Program Manager to join our team. As the Regional Manager of the Cleared Escort Program, you will manage a crucial internal security service that ensures construction and operations activities comply with strict government security regulations. Your primary focus will be providing and managing cleared security escorts for both new data center developments and existing facility expansions, maintaining the delicate balance between operational efficiency and security compliance.

This role is instrumental in implementing and overseeing security protocols that safeguard sensitive areas while facilitating necessary work by uncleared personnel. You will coordinate cleared escorting services across a multifaceted organisational landscape. Your role involves interfacing with diverse technical teams, while also

collaborating with supply chain experts, construction personnel, security specialists, and operations managers. You will serve as the primary representative for the Cleared Escorting team in strategic contract discussions, with dual responsibilities in managing both supply and demand aspects. On the supply side, you will oversee escort vendor relationships and management and establish a centralised pool of escorting resources. On the demand side, you will engage with various stakeholders throughout the matrix organization to assess, fulfill and coordinate their cleared escort support requirements, ensuring alignment between business operations and security protocols.

The ideal candidate for the role will be willing and able to work autonomously with minimal guidance or supervision, build relationships across peer teams, stakeholders, and partner organisations, at all levels, and to be able to influence cooperation in order to achieve program and project progress and completion. You will have an in depth knowledge of security practices and technology, be innovative, highly organised and know how to deliver results on time and on budget. You are able to solve ambiguous problems, proactively identify existing or imminent requirements, and apply mitigation strategies to reduce overall risk to project completion. You may be asked to use your knowledge to assess processes, program plans, and operations requirements to find solutions or to meet project deadline.

Key job responsibilities

- Lead the regions cleared escort program from construction for new data centers, data center expansions and operations.

- Communications (Stakeholder, Customer, and Vendor)

- Resource vendor management

- Demand forecasting and utilization

- Escort clearance processing,

- Training and delivery

- Resource prioritization and scheduling

- Escalation reporting and management

- Reporting (financial, business analytics and voice of the customer) in written format.

Hold or be able to attain an Australian Government Security Vetting Agency clearance (see )

A day in the life

Partner with all infrastructure and service Technical Infrastructure Program Managers and Project Managers to manage escort requirements across the lifecycle of the region. Work directly with cleared escort vendors, personnel security partners to clear, onboard/train, schedule and deliver the resource to customers. Maintain routine communication with stakeholders for daily escort utilization. Measure, assess and report out program analytics and voice of the customer feedback in support of business reviews.

About the team

Diverse Experiences

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