Branch Administrator

5 days ago

Melbourne, Victoria, Australia Bowens Full time $60,000 - $90,000 per year

Bowens is an AFR Top 150 privately owned business and the largest independent supplier of building materials in Australia with a proud history dating back to 1894. We have 700+ employees and pride ourselves on being a leader in the supply of building products to the trade market, innovation and our employee development/training programs.

Why join Bowens? 

  • Above award rate + 17.5% leave loading + annual increases + opportunity to cash out sick leave
  • Be part of a growing Australian owned business where a company value is "fun"
  • Free on-site parking, coffees and friday bbq breakfasts
  • Wellbeing program including EAP services, health education sessions, fun runs and more
  • Genuine training opportunities - product training, sales and leadership development
  • Discounts on company product and access to exclusive offers from corporate partners
  • Opportunity to build a career and take up different development opportunities
  • Ongoing incentives and fun team rewards.

Your duties will include but are not limited to:

  • Respond to phone and email enquiries promptly and professionally
  • Manage stock receipting, delivery dockets, and purchase order matching
  • Process supplier and customer credits, including pricing discrepancies
  • Maintain office supplies, staff uniforms, and general admin duties
  • Handle daily banking, cash register balancing, and deposits
  • Support management with ad hoc tasks and administrative requests

We are looking for an individual who possess the below skills:

  • Previous experience in a customer service role
  • Strong written and verbal communication skills with the ability to build rapport
  • Passionate about delivering exceptional customer service
  • Able to work independently and collaboratively within a team
  • Highly organised with excellent time management skills
  • Proactive, eager to learn, and takes initiative

All applicants will be required to undergo a pre-employment medical including drug and alcohol testing.

All applicants will be treated in the strictest of confidence. Due to high number of applicants only successful applicants will be contacted. No agencies please.

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