Membership Consultant_Melbourne West

4 days ago

Melbourne, Victoria, Australia Fitness Lifestyle International Full time $45,000 - $60,000 per year

Casual Membership Consultant -Minimum 21 hours per week

About the Role**

We're searching for an energetic and people-focused Membership Consultant to join our team. This is a casual position where you'll play a key role in welcoming new members, supporting existing ones, and helping to grow a thriving fitness community. 

Your responsibilities will include:

  • Greeting prospective members, conducting tours, and presenting membership options
  • Following up enquiries and converting leads into new sign-ups
  • Supporting members with day-to-day questions and providing excellent service
  • Maintaining club standards of cleanliness and presentation
  • Working as part of a team to achieve membership growth and retention targets

Hours & Availability:

  • Saturdays 9:00am – 2:00pm (essential)
  • Two weekday shifts between Monday and Thursday, 10:30am – 7:00pm
  • Minimum 21 hours per week (ability to do more)
  • Multi-site available (ability to work across a few local clubs if desired)

What We're Looking For

  • Confident, outgoing, and motivated personality with strong communication skills
  • Previous experience in customer service or sales (fitness industry experience highly regarded but not essential)
  • A people-first approach — able to build rapport quickly and genuinely connect with others
  • Organised and reliable, with a willingness to learn and contribute to the team

What's on Offer

  • Competitive casual hourly rate plus incentives for membership sales
  • Training and support to help you succeed in the role
  • Complimentary club membership and access to staff perks
  • The chance to be part of a positive, supportive, and energetic team

How to Apply

Apply now with your resume and a short cover letter outlining your availability and why you'd be a great fit for this role.

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