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Partner Engagement Expert

2 weeks ago

Brisbane, Queensland, Australia SAP Full time US$80,000 - US$150,000 per year

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Key Responsibilities & Tasks: Role Purpose

  • This role is designed specifically to support the F&S Ecosystem business. To that end, it will serve two primary customers in the LoB Sales VP, and the Market Unit CPO.
  • From a solution perspective, a heavy emphasis will be placed on S4 Finance and the inclusion of Suite entitlements from the F&S portfolio, with all S4 Finance sales motions. Standalone F&S motions remain integral too.
  • From a GTM perspective, the aim is to design and develop ecosystem strategies that can be adopted and employed by all partner facing roles in SAP, and by proxy the partners that those role manage, in order to support our scale.
  • In addition to the need to support field facing individuals, and an equal component of the role is take direct responsibility for managing a ring fenced set of F&S focused partners dedicated to supporting growth of this business through a sales and adoption motion.

Partner Ecosystem Engagement
Provides expert and supplementary services to partners at different phases of the partner and customer engagement lifecycle. Act as subject matter expert, contributing to maximizing customer lifetime value through our ecosystem.

Core tasks may include

  • Identifying and establishing right-fit new partnerships to SAP, including developing a roadmap to revenue
  • Discovering potential opportunities for co-innovation, co-development, and go-to-market collaboration between partner and SAP
  • Translating SAP's innovation into clear and compelling customer value
  • Supporting partner intellectual property creation leveraging SAP cloud solutions and platform for rapid innovation

  • Ensuring partner readiness across all stages of customer lifecycle:

  • Acting as a trusted advisor and coach to partner on presales activities, such as demo readiness and value selling

  • Driving partner transformation through structured engagements to build and scale partner's cloud delivery practice, with enabling partner's cloud expertise and capacity

  • Acting as a trusted advisor and coach to partner on post sales activities, driving adoption and consumption

  • Safeguarding successful customer outcomes, fast and smooth go-lives, through seamless partner implementation execution to the highest delivery quality standards and customer satisfaction

  • Developing, delivering and driving flagship enablement that accelerate partner sales, presales and delivery performance
  • Driving holistic portfolio and innovation adoption with low and high touch enablement, leveraging digital enablement content, and supporting partner technical questions

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: Virtual - Australia