Manager, Product Operations
4 days ago
Key accountabilities include:
- Lead the full product lifecycle, adopting modern product development practices to deliver effective, user-centred technology solutions.
- Inspire, coach and develop high-performing cross-functional teams, fostering a culture of trust, inclusion, accountability and continuous improvement.
- Oversee WorkSafe's product and services portfolio, ensuring alignment with organisational priorities and delivery of customer and user value.
- Monitor service delivery performance and implement actions to maintain or enhance service levels.
- Establish and maintain operational methods, procedures and service delivery standards to support high-quality, sustainable technology products.
- Develop organisational policies, standards and guidelines for software development, refactoring and release management.
About you
You are an experienced technology leader with a strong product mindset and a passion for improving how organisations build, run and evolve digital products. You know how to bring people together, influence at all levels and deliver outcomes in complex, regulated environments.
You will also bring:
- Demonstrated experience in a similar role delivering strategically aligned technology solutions within agile squads.
- Demonstrated success designing and deploying CI/CD pipelines and modern DevSecOps capabilities.
- Proven ability to lead, motivate and develop high-performing teams.
- Experience operating in complex regulatory environments (government, insurance, health or similar).
- Highly developed communication, conceptual and analytical skills.
- Strong stakeholder engagement capability, including acting as a trusted advisor to senior leaders.
- Relevant tertiary qualifications (post-graduate desirable).
Working with us
At WorkSafe, our goal is for every employee to feel connected, safe, and valued within their team, for teams to feel appreciated in the workplace, and for WorkSafe to be respected in the community.
We believe that a diverse workforce is essential for delivering the best outcomes for the Victorian community. We strongly encourage applications from all individuals, including First Nations people, people with disabilities, those from diverse cultural and linguistic backgrounds, and individuals of all sexualities and genders.
What's next?
Applications close 11:00pm Friday 28th November 2025. Click the link to apply, and join us in making a difference to Victorian lives.
Only applications submitted via the WorkSafe Careers website will be considered.
Preferred candidates will be required to satisfactorily complete a Nationally Coordinated Criminal
History Check and/or other checks as required for the position as part of the recruitment process.
Eligibility for ongoing employment with WorkSafe Victoria requires Australian or New Zealand citizenship or permanent residency.
Due to the volume of applications received, individualised feedback will only be provided to candidates who progress to interview stage.
For further enquiries please contact TA Specialist, Nadia Cardozo via email -
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