Menu Monitor PT
3 days ago
**About the role
Fixed term temporary part time opportunity to perform all duties associated with the accurate recording of patient's meal orders and the production of necessary reports through utilisation of the CBORD menu system to ensure a quality meal service which meets the necessary dietary requirements within Qld Health guidelines.
About you
Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:
Provide menu support via phone for patients and participate in a call centre environment, taking care to provide prompt and superior customer service.
Assist Patients, Nursing Staff or visitors with any dietary enquiry in a courteous and clear manner whilst remaining within nutrition guidelines. Identify queries outside of scope and forward any relevant information or feedback to Dietitians /Speech Pathologists as required.
Coordinate audits and quality monitoring to ensure performance indicators are maintained.
Understand the Food Hygiene Regulations and Standards and local policies and procedures as required by the Hospital.
Health Equity
It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.
Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.
Benefits when working for us
Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
Flexible working arrangements and competitive salary rates with annual incremental increases
Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging
Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here:
Find out about the role in more detail and how to apply in the attached Role Description.
APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTEDThis work is licensed under a Creative Commons Attribution 3.0 Australia License.**
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