Territory Manager

3 days ago

Brisbane, Queensland, Australia Roc Consulting Full time

THE COMPANY

A market leader in industrial equipment, providing premium products and exceptional after-sales service across Australia. With a strong reputation in reliability and customer support, they are now seeking an experienced After Sales Territory Manager to drive growth across service and parts sales within a defined region.

THE ROLE

Reporting to the Head of After Sales, this role is responsible for increasing service revenue, managing key customer relationships dealing with Compressors and Dewatering Pumps. The goal is to strengthen customer satisfaction, grow parts and service contracts, and enhance overall aftermarket performance.

KEY RESPONSIBILITIES

  • Manage customer relationships and act as the main contact for after-sales support
  • Drive sales growth in service contracts, spare parts and warranty extensions
  • Identify upselling and cross-selling opportunities within the existing customer base
  • Partner with distributors to achieve PTS targets and support dealer performance
  • Monitor service delivery and resolve technical or operational issues
  • Gather market and competitor insights to support business planning
  • Utilise CRM (C4C) to manage pipeline, opportunities and forecasting

BENEFITS

  • Competitive salary $115k + super + vehicle + bonus
  • Territory autonomy and long-term growth opportunities
  • Work with a leading brand and supportive after-sales team

SKILLS & EXPERIENCE

  • Trade qualification in Heavy Mobile Plant or similar
  • Experience in after-sales, service or territory/account management
  • Knowledge of parts, service and warranty operations
  • Strong communication, negotiation and relationship-building skills
  • Proficient in CRM systems and MS Office
  • Valid driver's licence and willingness to travel

*If you have the above criteria apply below, or for more information or a confidential discussion* Leo on today for more details. You can also join our Facebook page to be kept updated with all other opportunities currently available. or visit our website at ****

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