Customer Experience Executive

7 days ago

Sydney, New South Wales, Australia Stockland Full time $90,000 - $120,000 per year

The Opportunity – About the role

Join our Retail Town Centres Team and implement creative and engaging customer experiences that support four of our Essential centres' market strategy and plans. To be successful in the role you will also partner with local retailers and the community to drive opportunities through integrated marketing campaigns, community connection initiatives, and retailer support programs.

This role is based at our Stockland Head Office in Sydney and will support four shopping centres including Stockland Piccadilly and three centres in development and due to launch over the next 6 months. It is a permanent full-time role.

Key Responsibilities of this role will include:

  • Engage with local retailers and integrate them into key marketing campaigns.

  • Successfully implement marketing campaigns and events.

  • Drive the presentation of the centre, including visual merchandising, hoarding, and signage treatments.

  • Network locally to identify sponsorship and participation opportunities.

  • Assist in identifying key stakeholders within the region and develop a communication schedule to ensure regular contact.

  • Engage relevant local groups and committees.

  • Contribute to the integration of CR&S initiatives and relationships through the marketing mix and program.

  • Implement community relations programs, events, and sponsorships.

  • Create and upload content across social and digital channels.

About You

  • This role is suitable for someone with a customer focused mindset who possesses marketing knowledge and expertise gained through a formal qualification.

  • Ideally experienced within shopping centres, retail industries, events management, or charity/community-based services with a marketing focus.

  • Well-developed written and verbal communication skills with an eye for detail.

  • Ability to work well under pressure and meet agreed deadlines.

  • A genuine brand advocate with the ability to create strong stakeholder relationships.

The Stockland Proposition

At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career.

We offer competitive remuneration and benefits. Benefits include free to access or subsidised lifestyle, health, well-being and financial services products.

Due to the permanent nature of this role, we can only accept applications from Australian Citizens, Permanent Residents or Open Work Visa holders with more than 12 months validity from their role start date.

Apply today – Stockland – it's your place

Agencies should note that unsolicited resumes will not be accepted for this position and Stockland will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved process. Where appropriate, the Careers @ Stockland Team will work with our preferred panel of agencies to source candidates for roles. Please submit any queries relating to the approved process of submitting candidate resumes or Stockland's preferred agency panel to

  • Marketing Executive

    1 week ago

    Sydney, New South Wales, Australia RWR Executive Full time $104,000 - $130,878 per year

    Your New Employer: You'll be joining a prestigious luxury watch brand known for its technical precision and timeless craftsmanship. This brand holds a strong presence across Australia and New Zealand and prides itself on delivering exceptional quality and innovation. The team is passionate and detail focused, with a close working relationship between local...

  • Senior Customer Experience Advisor

    2 weeks ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time $129,464 - $142,665 per year

    Senior Customer Experience Advisor - Experience Management | Government Technology Platforms (GTP) Role Type: 12 months temporary full-time role Grade: DCS Clerk Grade 9/10 ($129,464-$142,665 + super + leave loading) Location: Sydney (Flexible NSW locations + Hybrid working) The experience management team is part of Government Technology Platform (GTP)...

  • Learning Experience Designer

    2 weeks ago

    Sydney, New South Wales, Australia Customer Science Full time $104,000 - $130,878 per year

    About UsAt Customer Science Group, we help organisations deliver world-class services that make Australian lives better. We're a fast-growing boutique consultancy passionate about customer experience, digital transformation, and building innovative learning solutions.The OpportunityWe're looking for a talentedLearning Experience Designerto design and deliver...

  • Executive Assistant

    2 days ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time $113,574 - $125,720 per year

    Executive Assistant to Managing Director Grade: 7/8 Salary range: $113,574 - $125,720 + super Duration: Ongoing Location: Hybrid, with requirement to attend Sydney McKell office at a minimum of two days per week. More office days may be required week on week based on Business requirements. Noting we are anticipating this role to commence in January 2026....

  • Customer Experience Consultant

    2 days ago

    Sydney, New South Wales, Australia Maersk Full time $90,000 - $120,000 per year

    We Offer:At Maersk, our ambition is nothing less than to become the global leader in integrated logistics, offering a truly end-to-end service that makes trade simpler and easier than ever.But we also need talent of all levels with just as much ambition to match. If you share our drive and commitment, the opportunities are limitless.By combining our scale...

  • Executive Director Strategy

    2 days ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time $323,000 per year

    Executive Director, Strategy & PerformanceLead enterprise strategy and drive reform across a high-impact public sector portfolioSenior Executive Band 2 opportunity in Policy, Strategy and Governance, based in Sydney, NSWSalary package starting at $323,000 per annum including superannuationFlexible working arrangements available with in-office presence...

  • Customer Experience Consultant

    2 weeks ago

    Sydney, New South Wales, Australia EBAS Group Full time $100,000 - $150,000 per year

    About the jobAre you passionate about driving exceptional customer experiences through strategic consultancy? Do you excel in fast-paced environments, working closely with stakeholders to unlock real business value through innovative customer engagement strategies? If so, this could be the role for you.EBAS Group is partnering with a powerhouse in marketing...

  • Chief Executive Officer

    3 days ago

    Sydney, New South Wales, Australia Six Degrees Executive Pty Ltd Full time $200,000 - $250,000 per year

    Lead the Future of Technical Facilities Services Our client is an innovative, privately owned Australian business specialising in hard and technical facilities services for major asset, commercial, and industrial property owners across the country. With consistent year-on-year growth and a highly specialised, safety-critical service offering, they are now...

  • Customer Experience Consultant

    2 weeks ago

    Sydney, New South Wales, Australia A.P. Moller - Maersk Full time $70,000 - $120,000 per year

    Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.At Maersk, we believe in the power of diversity, collaboration, and continuous learning...

  • Head of Customer Experience

    2 days ago

    Sydney, New South Wales, Australia Sharp & Carter Full time $120,000 - $180,000 per year

    Head of Customer Experience - Lead National Impact in SydneyA highly respected national organisation dedicated to strengthening leadership and governance is seeking a dynamic and results-drivenHead of Customer Experienceto join their Sydney-based team. Reporting to the General Manager, Sales, Marketing and Engagement, this pivotal role will lead a team of...