Dental Receptionist

5 days ago

Burwood, Australia Tailored Teeth Burwood Full time $60,000 - $90,000 per year

Dental Receptionist – Full Time | Tailored Teeth Burwood (Smile On Clinics)

Join our friendly team at Tailored Teeth Burwood

Full-time Dental Receptionist role with a modern, patient-focused Smile On Clinics practice.


About Us

Tailored Teeth Burwood is part of the Smile On Clinics Group – a fast-growing network of modern dental practices across NSW, QLD, and WA.

We're passionate about delivering high-quality, patient-centred care and supporting our people with professionalism, respect, and teamwork.

Our Burwood practice offers state-of-the-art facilities, cutting-edge technology, and a welcoming environment where every team member is valued.


The Role

We are seeking a motivated and organised Dental Receptionist to join our professional and friendly team in Burwood.

This is a full-time position suited to someone who enjoys working in a busy clinical setting, building rapport with patients, and supporting a high-performing dental team.

Key responsibilities include:

  • Greeting patients and managing appointment bookings
  • Processing payments, health fund claims, and HICAPS transactions
  • Answering phone and email enquiries in a professional, caring manner
  • Coordinating with dental clinicians to ensure smooth daily operations
  • Maintaining accurate patient records and following privacy protocols
  • Supporting patient recalls, treatment plan discussions, and follow-ups

About You

To be successful in this role, you'll bring:

  • Previous experience as a Dental Receptionist or in medical administration (highly regarded)
  • Excellent communication and organisational skills
  • A friendly, professional manner and commitment to patient care
  • Competence using dental software
  • Strong attention to detail and ability to multitask in a busy environment
  • A proactive, team-focused approach

Why Join Us?

At Tailored Teeth Burwood and across Smile On Clinics, we believe our people are our greatest strength. You'll enjoy:

  • A supportive and positive work culture
  • Training and development opportunities within a growing national group
  • A modern, well-equipped practice environment
  • Career growth and stability in a full-time role

How to Apply

If you're an enthusiastic and caring Dental Receptionist looking to join a professional, patient-focused team, we'd love to hear from you

Please click Apply Now and submit your resume and a cover letter that addresses the following questions:

  1. Your experience in dental or medical reception
  2. Why you'd be a great fit for our Burwood team
  3. Your availability to commence
  4. What you value most when delivering an exceptional patient experience
  5. Your familiarity with dental software systems (e.g., D4W, Exact, Oasis)
  6. How you approach working as part of a busy, multidisciplinary dental team

Only shortlisted applicants will be contacted.

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