General Duties Supervisor

3 days ago

Gold Coast, Queensland, Australia Gold Coast Convention & Exhibition Centre Full time $60,000 - $80,000 per year

We are looking for an experienced, proactive, and energetic Supervisor to lead from the front and manage our general duties (events set up) team

You will be responsible for overseeing the physical setups and pack downs of all event spaces within the centre ensuring that every space is prepared to perfection for our clients and guests.

This role is very hands on and involves the movement and transfer of stages, tables and chairs between event spaces.  Become an integral part of a vibrant team dedicated to delivering extraordinary experiences.

THE ROLE

Key responsibilities of this role include:

  • Supervising the day-to-day operations of our General Duties Team.
  • Ensure that all room sets and break downs are completed in a timely manner as assigned by the General Duties Manager.
  • Ensure all equipment is moved with the utmost care adhering to strict manual handling guidelines.
  • Assist in the coordination of learning and development within the department, including delivering training where necessary.
  • Ensure all team members adhere to GCCEC policies, procedures, and Work Health and Safety (WHS).
  • Liaise and communicate with both our Internal teams and our visiting clients.

ABOUT YOU

The ideal candidate for this role will have:

  • Previous experience in a similar role within a convention centre or hotel environment is very highly regarded.
  • Proven ability to continuously lead, motivate, and positively influence a team.
  • Excellent knowledge of room set-up styles and event space management, with a keen eye for detail.
  • Proficient computer skills using Microsoft Office.
  • Outstanding organisational and time management skills.
  • Exceptional communication skills, both written and verbal.
  • Proven track record of delivering excellent guest service in a high-pressure, high-performance environment.
  • Flexibility to work late nights, overnights, early mornings, and weekends is essential.
  • Strong initiative with a proactive, solutions-oriented approach to problem solving.

WHY WORK WITH US?  "It's not what we do, it's how we do it"

The Gold Coast Convention and Exhibition Centre prides itself on our unique values of Community, Initiative, Respect, Teamwork and Welcoming.

Plus, we offer the following people perks:

  • Free undercovering parking in the heart of Broadbeach.
  • Discounted onsite team member café.
  • Paid parental leave.
  • Discounted food and beverage and accommodation at The Star Entertainment Group properties.
  • Access to health & wellbeing programs.
  • Ongoing learning and development opportunities.
  • Reward & Recognition Program.

The Gold Coast Convention and Exhibition Centre is part of The Star Entertainment Group.

To apply, please upload your cover letter and resume.

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