Retail Specialist

20 hours ago

Brunswick East, Victoria, Australia DJI STORE PTY LTD Full time $35 per year

Are you passionate about innovation, drones, and photography?

Do you love working with people and thrive in fast-paced environments?

Then D1 is the perfect launchpad for you

About D1

D1 Store stands uniquely as Australia's First and Only Authorised Retail Store. Since 2017, we've opened up 8 Stores (including 2 Flagships) across Australia and are rapidly expanding We don't just sell, we also offer exclusive services such as trade-ins, rentals, maintenance & training.

Our success has been driven by our unrivaled customer service, product knowledge, and ethos where we'll always find a solution to a problem We're looking for driven staff to join our stores and help us achieve our vision of becoming the only destination for DJI in Australia

Your Role with Us

As a product specialist, your role is fun, challenging and exciting.

You'll be placed on our show floor where you'll mostly engage with our customers face to face but will deal with the occasional phone call and email. Your responsibility will be to ensure you make the most of every sales opportunity, and provide tailored solutions to the customer's needs whilst keeping the showfloor neat & presentable

Key Responsibilities

  • Achieving store based KPIs.
  • Deliver exceptional customer service whilst juggling multiple tasks or customers.
  • In-Depth product Knowledge of DJI Products & Services (not necessary at the beginning)
  • Be able to demonstrate the different products on offer including test flying the drone.
  • Assisting in our New Pilot Experience Training sessions hosted on Thursday Nights.
  • Answering emails & phone calls.
  • Assist customers setting up their drone for the first time & troubleshooting common issues.
  • Embrace our core values of being customer oriented, driven and seek continuous improvement.

What We Offer

  • Exclusive staff discounts on DJI products
  • Free rentals of our range of DJI products.
  • Incentives and prizes for beating Individual KPIs (eg. Gift Cards, Drones)
  • Incentives and prizes for beating Team KPIs (eg. Team Dinner)
  • Continuous support and growth within a sales and retail environment.
  • Work with the latest in drone and gimbal technology.
  • Be a part of a growing company with plenty of opportunity for career growth in our other departments, including full-time positions in Management, Marketing, Accounting, Aftersales, Warehousing, Enterprise and D1 Labs

About you

  • A passionate, dedicated individual who has a desire to learn and self-improve.
  • Retail & Sales experience is ideal, but not necessary.
  • Interest in drones, cameras and technology is ideal, but not necessary.
  • Outstanding listening, communication, and people skills.
  • Good personal presentation and a positive, can-do attitude

Are you ready to take off? Submit your application today for consideration

Successful applicants will be contacted for the next steps. Don't forget to include your drone and other sales/technology experience in your cover letter to help us better understand your qualifications.

Join the D1 team and let your career soar to incredible heights

Job Type: Casual

Pay: Up to $35.00 per hour

Benefits:

  • Employee discount
  • Employee mentoring program
  • Professional development assistance

Application Question(s):

  • What is your current citizenship or visa status, and how long does it remain valid?

(e.g., Australian Citizen, Permanent Resident, Visa Subclass 500 with 2 years remaining, or other applicable status)

  • What is your Availability Per Week?

Work Location: In person

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