Installation and Commissioning Specialist, Grinding
1 week ago
Introduction to the Role
This position is responsible for the day-to-day advisory support and performance of Global Field Service (GFS) grinding equipment/mills installation and commissioning. The functionality of this position is keenly focused on safety, customer service and customer satisfaction.
Job scope includes, but is not necessarily limited to, field service activities such as technical troubleshooting analysis and recommending solutions, inspection/service reports, maintenance, training, and start up procedure(s)/commissioning advisory services.
What you'll do:
- Communicates and interacts with all levels of organization staff and management, internally and externally.
- Work at remote customer sites around the world for extended periods of time.
- Perform pre-installation audits to determine site conditions, customer preparedness, project inventory, and overall project installation logistics.
- Willingly engages field service problem solving opportunities with a quick, first responder, take ownership kind of approach, seeing it through to resolution.
- Completes & submits, in accordance with Metso reporting and billing rules and processes, any recommendations, evaluations, expense reports, action reports, monthly work logs, etc.
- Provides field and classroom-based service-maintenance-commissioning training for customers / end user operations / maintenances personnel.
- Understands safety requirements, including "Lock Out/Tag Out" procedures on site locations, always complying with Metso HSE and site safety rules and guidelines.
- Other duties as assigned.
Travel
Up to 90% may be required for this position.
Who you are:
Education/Training:
- Associates degree in engineering or high school diploma with equivalent related experience.
- Millwright certification and/or hydraulics certifications are desirable.
Experience:
- Experience in grinding equipment, mills, and related industrial equipment technical support and service is preferred.
- Supervisory experience is beneficial.
- Electrical knowledge related to mechanical applications is an advantage.
Knowledge, Skills, Abilities:
- Ability to effectively advise customers, engineering firm(s), and contractors user personnel under various working conditions and hours.
- Ability to interact, on a technical level, with Field Sales, Training, Application & Technical Support groups as well as Parts, Support & Engineering groups.
- Ability to solve problems and situations that may occur in the field during assembly, installation, maintenance and/or repair, with safety being of the utmost importance.
- Understanding of HSE, reporting and distribution of Policy and Procedures.
WHAT'S IN IT FOR YOU?
- Annual bonus - global incentive programs tied to business and performance targets.
- Hybrid working possibilities - while we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
- Worldwide support - leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.
- A thriving culture – we are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
- A competitive base salary reflective of your skills and experience with annual incentive program
- Additional Annual Leave benefit - your health and wellbeing is a priority, increase your leave entitlement with every year you work at Metso.
- Gender neutral parental leave - 18 weeks paid in full
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