Optical Dispenser

16 hours ago

Frankston VIC, Australia Frankston Bayside Eyecare Pty Ltd Full time $70,000 - $76,000 per year

Title: Optical Dispenser / Dispensing Optician (ANZSCO

Work Type: Full-time (38 hours per week, plus reasonable additional hours as needed)

Location: Frankston Bayside Eyecare Pty Ltd, 34 Wells Street, Frankston, VIC 3199

Expected Salary: between $70,000.00 to $76, plus superannuation) depending on level of experience.

Overview:

Peninsula Eye Optometrists, located in the heart of Frankston, is a reputable and community-focused independent optometry practice dedicated to providing exceptional patient care and high-quality eyewear solutions.

We are seeking a Full-Time Optical Dispenser / Dispensing Optician to join our friendly and professional team.

This is an ongoing position offering 38hours per week, with workdays typically spanning Monday, Wednesday,

Thursday, and Friday (9am–5pm), Tuesday (10:30am–7pm), and Saturday as rostered.

The successful candidate will play a key role in supporting patients throughout their optical journey - from frame selection and fitting to ongoing care - ensuring every patient receives the best possible visual outcomes and service experience.

Main Tasks:

  • Guide patients from entry, assisting with frame selection, lens fittings, frame adjustments and repairs,

contributing to providing optimal visual outcomes and patient experience

  • Problem solving skills and ability to troubleshoot issues, including any customer service issues

  • Ability to cut and edge lenses, including fitting of Nylon and Silhouette frames

  • Ability to teach contact lens hygiene

  • Administration duties and making sure all operations are running smoothly

  • Delegating tasks within the team, and effective communications back to management

  • Ability to operate visual field machine, OCT and corneal topographer

  • Being able to use Optomate and Canva, and Xero accounting software to enter invoices and banking is

a must

  • Participate in day-to-day practice operations, including patient assistance, sales, and administration

  • Window styling

  • Recommend frame options based on prescriptions, fashion, lifestyle and visual needs

  • Maintain impeccable practice presentation and merchandise.

Required/Relevant Qualifications Work Experience:

  • Certificate IV in Optical Dispensing (or equivalent) is essential.

  • Minimum of 5 years' experience in optical dispensing.

  • Prior experience working in independent optometry practices preferred.

Required/Relevant Skills & Knowledge:

  • Strong customer service orientation with a professional and approachable demeanour.

  • Excellent communication and interpersonal skills.

  • Ability to work independently and as part of a collaborative team.

  • Reliability, attention to detail, and a commitment to maintaining high standards.

  • Competence in optical equipment operation and lens fitting.

  • Familiarity with software tools including Optomate, Xero, and Canva.

  • Confidence in website editing and social media posting.

  • Organisational and multitasking abilities, ensuring smooth workflow within the practice.

If you are a motivated Optical Dispenser with a passion for helping patients achieve their best vision in a welcoming, professional environment, we would love to hear from you.

We acknowledge and appreciate the values of equal employment opportunity and cultural diversity within the workplace. However, Australian citizens and permanent residents will be afforded priority in the selection process.

Annual salary will be between $70,000.00 to $76, plus superannuation) depending on level of experience.

Job Types: Full-time, Permanent

Job Type: Full-time

Work Location: In person

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