Relationship Manager

Opportunity to join one of Australia's largest customer-owned banking organisations, in our high performing WA Business Banking team

• Leverage your previous experience in Commercial and specialised Property lending
• A Relationship and Client focussed business banking team with a great culture
• Opportunity for career growth, mentoring & an attractive remuneration package

About us

Are you looking for a career with endless opportunities? There's more to us than banking.

P&N Group is amongst the largest customer-owned banking organisations in Australia, represented by P&N Bank in Western Australia and BCU Bank in New South Wales and southeast Queensland. Our purpose is to enrich the lives of our customers and their communities.

With over $9 billion in assets and a head office in Perth and corporate offices in Coffs Harbour and Brisbane, we service over 200,000 customers across Australia from all walks of life supported by over 600 employees in group services, retail banking, broker, and business banking roles.

We believe our culture is a real point of difference, and our values – Focus on customers, Improve & Learn and Trust & Collaborate – are fundamental to our ways of working. We offer a collaborative and inclusive workplace where our people feel a strong sense of belonging, are recognised, invested in, cared for, and are part of something bigger.

As part of our ongoing strategic customer-centric transformation, we're focussed on making it even easier to bank with us for our customers of today and the future.

About the role

P&N Group are seeking to grow our Business Banking team, with an exciting and unique opportunity for an experienced Relationship Manager to join our team in WA. This role is based in our modern, collaborative Perth CBD office, and will be eligible for hybrid working arrangements.

The Relationship Manager role is responsible for expanding the organisation's Business Banking portfolio, with an emphasis on specialist property development, property investment and commercial lending with a focus on providing exceptional service.

Reporting directly to the State Manager, Business Banking WA, the successful candidate will be adept at building trusted and profitable relationships with Commercial and Property clients through strong networking skills and ties to the community.

Responsibilities include:

• Achieve agreed portfolio growth outcomes, with an emphasis on commercial, property development and investment lending
• Contribute to the achievement of the Business Banking strategy by delivering individual and team growth and lending objectives while optimising credit quality and client service
• Maintain CRM and portfolio data at a high standard in line with organizational policy
• Monitor trends within financial markets and the changing needs of clients to assist with the development of banking solutions e.g., new products, services, and channels with an emphasis on business, commercial banking, and property lending
• Develop suitable business solutions to meet client needs, in line with Risk Appetite Statement, Credit Policy and regulatory standards
• Ensure business lending enquiries are dealt with efficiently and competently through effective and structured client relationship management, and that retention of clients is achieved through provision of excellent customer service
• Review established guidelines, identify, and make appropriate recommendations for improvement opportunities that will improve efficiencies or effectiveness of processes as required
• Initiate and maintain business development activities with a view to building, maintaining and managing a robust transaction pipeline. (Including sourcing and developing new business leads and connections and leveraging third party relationship channels and referrals to grow the Business Banking portfolio and revenues)
• Actively participate in community, networking and promotion events as required to build and maintain relationships with existing and potential members, and third-party introducers
• Be a brand ambassador and uphold the brand promise and service standards
• Build profile as an agile and boutique business and property banking provider within defined industry and risk parameters
• Management responsibility and mentoring of an Assistant Relationship Manager

What will you bring?

• Commercial, Property and specialised Property lending experience
• Demonstrated experience in Commercial banking practices including credit skills
• Ability to undertake complex financial analysis and credit assessment
• Highly motivated and goal orientated
• Ability to work independently and as part of a team
• Strong communication, interpersonal and presentation skills
• Proven negotiation and problem-solving skills
• Exceptional organisational skills and ability to multi-task
• Tertiary Qualifications in business, commercial or finance are desirable.
• Current Driver's Licence

What we can offer you

There's life at work, and life outside of work – and we understand that.

P&N Group is committed to creating a satisfying and fulfilling working environment, offering employee benefits and development opportunities that reward and help you perform to your potential and expand your experience and learning.

To help you live your best life through work, we offer an extensive range of employee benefits.

• Work for a national multi-brand, customer-focused organisation
• Enjoy flexible work arrangements
• An incentive scheme for exceptional performance
• Be supported with leadership and professional development
• 12 weeks paid parental leave for the primary care giver, and three weeks for the non-primary care giver
• Generous discounts on home loans, personal loans, insurance and other banking products and services
• Up to two weeks' additional purchased leave per year
• Two days' paid volunteer leave each year to use with a community partner of your choice
• An Employee Assistance Program

At P&N Group, we want to leverage the numerous benefits and innovative gains that a diverse workforce brings, and especially the high engagement that comes from a culture built on belonging and inclusion. We encourage people of all abilities, backgrounds, identities, ages and cultures to apply.

If you need assistance or require flexibility to be able to fully participate in the application process, please email us at

To find out more about what it's like to work with us, visit

If you believe you meet the selection criteria, and could add value to our Business Banking team, we would love to hear from you.

Please apply with your current resume and a cover letter outlining your skills and experience by
14/11/2025.

(Please note that candidate screening and interviews may be completed prior to advertisement closure date.)