Logistics Operations Specialist

1 day ago

Granville, New South Wales, Australia iMile Delivery & Logistic PTY LTD Full time $60,000 - $90,000 per year
Key Responsibilities:

1 . Network Planning

  • Manage parcel-delivery site grid assignments; evaluate grid difficulty and complexity.
  • Analyse regional service-timeliness (SLA) performance and identify improvement opportunities.
  • Oversee dispatch-fee (delivery-fee) management and cost control mechanisms.

2 . Vendor & CSP Management

  • Conduct business-analysis on CSPs (carrier service providers); develop company policies for site & CSP management and ensure implementation.
  • Establish and manage performance metrics, compliance checks, and governance for CSPs in line with network strategy.

3 . Network Expansion & Onboarding

  • Drive new-region deployment; manage route-code changes, and define evaluation standards for vendor onboarding.
  • Determine whether a vendor qualifies as a formal network supplier; set requirements for CSP onboarding and site selection.

4 . Operational Process Design & Execution

  • Define and document end-to-end operation workflows: site operations (DS sites), customs clearance hand-offs, CSP hand-offs, exception-handling (loss, damage, special-scenarios).
  • Set up reporting mechanisms for hand-off discrepancies and operational anomalies; drive corrective action and continuous improvement.

Candidate Requirements:
  • Proficient in office software (Excel, PowerPoint, workflow/diagram tools) and operational systems; strong data-analysis skills, able to present findings via tables/charts and diagnose issues clearly.
  • Prior experience in logistics, express delivery, or network operations is preferred.
  • Strong sense of responsibility, high resilience under pressure, excellent communication and coordination skills, and proven ability to drive initiatives across departments and vendors.
  • Analytical thinker, process-oriented, able to view network operations from a system-level perspective.

  • Bachelor's degree or above; background in supply-chain, logistics, transport, operations management preferred.

  • Strong verbal and written communication in both English and Mandarin.

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