Concierge & Office Coordinator

About us:

With a proven track record established more than 125 years ago, Knight Frank Australia is part of a global property powerhouse that shares the resources, knowledge and insights of more than 20,000 professionals spanning over 600 offices.

Our 6,000 – strong Australian & New Zealand network delivers expert commercial and residential property transactional and advisory services that offer significant advantage for our clients through a combination of up-to-the minute market knowledge and passion for what they do.

Our Trans-Tasman footprint encompassing 272+ Australian and New Zealand metro and regional offices delivers an unrivalled network of property expertise, offering an in-depth understanding of local market subtleties that enables us to identify opportunities others don't, so our clients can move forward with certainty.

What's in it for you?

• Competitive remuneration package
• Career development opportunities such as internal and external mentoring, leadership education training, and study leave to focus on your personal growth.
• A generous 16-week parental scheme plus superannuation for a full 12 months
• Birthday leave
• Swap around a public holiday for a cultural swap day
• Two Wellness Days to allow you to focus on your own physical and or mental wellbeing
• A workplace where you can access 2 weeks additional leave each year so you can take that extra break with family or friends
• We applaud your need to give back to the community and give you 2 paid volunteer days each year to support one of our-affiliated charities
• Our reward platform "The Vault" which gives you access to a great range of discounts at popular retailers and supermarkets as well as lifestyle benefits and corporate discounts
• Because life can throw the unexpected at us, we help subsidise private health insurance excess, if you or an immediate family member requires hospitalisation
• Plus, so much more

The role:

Knight Frank is pleased to announce an outstanding opportunity to join our Brisbane office as an Office Coordinator / Concierge, following the promotion of our current concierge.

This is an opportunity to serve as the first point of contact for clients, visitors, and staff, and to uphold the professional and welcoming environment that Knight Frank is renowned for.

We are seeking someone who is warm, professional, and customer-focused, with the ability to build strong and positive relationships with both clients and colleagues.

Key responsibilities:

• Welcoming visitors to the office
• Maintaining the immaculate presentation of our Front of House area and all meeting rooms throughout the day
• Handling internal/external calls
• Word processing and data entry
• Assist with event planning and office catering
• Security pass control, arranging couriers and daily mail
• Distribution and processing of daily mail
• Liaising with building management for the daily tenancy needs, including cleaning.
• Invoice management

Who we are looking for?

Join a team where the uniqueness of our people is celebrated, contribution is rewarded, and voices are respected and heard. A place where everyone has the chance to perform at their best.

• Previous experience in an administration/support/customer-facing role
• Excellent verbal and written communication skills
• The ability to maintain a high standard of personal and workplace presentation
• Ability to initially troubleshoot IT hardware including AV support, Wi-Fi, mobile devices and office equipment
• Demonstrated attention to detail and accuracy
• Ability to problem solve issues through resolution
• Ability to handle conflicting priorities whilst maintaining composure
• Organised and able to prioritise tasks
• Intermediate skill in MS Office packages
• Enthusiastic with a 'can do' attitude
• Friendly and a real team player

Not the perfect fit?

We encourage applications from people of all backgrounds and abilities - as every person and their situation is unique, we look at this on an individual and applied role basis. We actively encourage you to apply for roles that suit your background and skillset. You might have something we didn't realise we needed Please note, if you are successful in securing a role, you will be subject to police checks as part of our standard recruitment process.

Applicants with Australian working rights need only apply. No Agencies please.