Business Support Officer

About the role: This position requires in-office presence five days per week at 205 Queensberry St, Carlton.

The Victorian Collaborative Centre for Mental Health and Wellbeing (the Collaborative Centre) is seeking a proactive and adaptable Business Support Officer to provide comprehensive administrative and operational support across the organisation. This role plays a critical part in ensuring the smooth and efficient running of the office, supporting multiple teams, and contributing to a positive and professional workplace culture.

The Business Support Officer plays a key role in maintaining a professional, inclusive, and welcoming environment, supporting efficient office operations, effective governance and stakeholder engagement, and seamless coordination of executive priorities and organisational activities. The role contributes to continuous improvement of administrative systems and processes, fostering a culture of collaboration, efficiency, and responsiveness.

The role suits someone who is highly organised, resourceful, and enjoys building relationships across the organisation. If you thrive in a busy environment, enjoy variety in your work, and are ready to pitch in to help the team achieve their goals, you'll find this role engaging.

About us:

At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected.

We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all.

About you:

• Demonstrated experience (1-3 years) in administrative support, reception, customer service, or office coordination roles.
• Well-developed administrative and organisational skills, including the ability to coordinate multiple priorities, meet deadlines, and maintain accuracy and attention to detail in a dynamic work environment.
• Demonstrated capacity to manage competing demands while upholding a high standard of work.
• Demonstrated experience in providing high-quality front-of-house, or administrative support within a professional setting. Respond to enquiries in a timely, respectful, and customer-focused manner and present a professional and approachable first point of contact for internal and external stakeholders.
• Proficient in Microsoft 365 applications.
• Demonstrated experience working with people who have a past or current lived experience of mental ill-health or psychological distress is preferable.
• Demonstrated ability to adapt to changing priorities and respond to emerging issues or demands in a calm, professional, and solutions-focused manner. Comfortable working in dynamic environments and adjusting work plans to meet operational needs.

To view further information about the role including key contact details and the advertisement closing date, please click on the position description attached.

What we offer:

• The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.
• A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector.
• A strong commitment to work-life balance, including a diverse array of flexible working arrangements.

How to apply:

Applications should include a resume and a cover letter. Click the `Apply' button

We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians. All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at For more information on our commitment to inclusion and diversity see inclusion and diversity at the Department of Health.

If you have any queries in relation to recruitment processes at Health, or experience any issues in applying, please feel free to email Please note that unsolicited applications will not be replied to. If you have questions regarding the role specifically, we would advise you to reach out to the contact listed on the advertisement directly.

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