Medical Administration Officer

2 weeks ago

Perth, Western Australia Waikiki Private Hospital Full time $60,000 - $80,000 per year

The Role

The role of Administration Officer is to contribute towards high-quality patient-centered experience at our reputable private hospital. You will assist in all administrative hospital services including, but not limited to, patient admissions, theatre booking, handling patient enquiries via phone, customer facing, as well as emails and using electronic software to maintain high quality record-keeping.  Reporting to the Administrative Manager, you will play a critical role in our service delivery and growth, as well as patient and medical practitioner engagement.

With our fast paced changing environment with successful and sustainable growth as our goal, you will have to be adaptable to change, open to learning and passionate about delivering quality work. 

Key Accountabilities

  • Contribute to hospital administration function in areas such as Front Reception, Pre-admissions, Theatre & Endoscopy admissions, discharge of patients, accurate record keeping.
  • Financial consent management including private health funding eligibility, patient accounts, billings, preparation of estimates, and debtor's collection.
  • Assist in process review and champion the continuous improvement processes we're undertaking at our hospital.
  • Assist the Administration Manager in maximising team performance through achieving team & hospital KPIs.
  • Handle enquiries and communicate feedback to our team.
  • Maintain accurate documentation of patient records.
  • Manage correspondence and assist with reports and audits.

Selection Criteria

  • Experience in healthcare industry preferably in private hospital.
  • Experience in working with and contributing towards a diverse team of healthcare professionals.
  • Experience in implementing new technologies to improve administrative processes and efficiencies.
  • A great communicator with relatable interpersonal skills.
  • FYDO Software experience & proficiency will be highly regarded.
  • Strong Microsoft Office skills are required.

Organisational Fit

Waikiki Private Hospital is a leading private healthcare provider with over 25 years of commitment to serving our community.  We have aspirations to become the best place to work and best place to care. We are building our team to match the extraordinary care we want to offer our patients, team members and our doctors. If you are high performing individual, willing to grow with our organisation and not stick to basics, and aspire to grow further in your capabilities, we may be the right place for you.

About Us

Waikiki Private Hospital is a dynamic 45 bed private stand-alone facility located in Waikiki, in Perth's southern suburbs, less than 45-minute drive from city centre. Under phenomenal executive leadership, we are driving growth of our services while maintaining the proud history of community based care.

We provide acute healthcare with Specialist Consultants and Surgeons across General Surgery including Breast, Colorectal and Bariatrics, Gastroenterology, Orthopedics, Gynaecology, Pain Specialists, Ophthalmology and many more specialties and sub-specialties.

Enquiries to

Liz Bossert - Administrative Manager

Phone:

Email: 

Please submit applications ASAP, no later than the 31st of August 2025.

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