Recruitment and Conversion Coordinator

Education Centre of Australia (ECA) is a dynamic and diverse education group that stands at the forefront of Australia's higher education sector, boasting campuses in Sydney, Brisbane, Melbourne and Adelaide, as well as overseas locations in the UK and India. With a rich history spanning over almost two decades, ECA delivers high-quality education encompassing English language courses, bachelor's and postgraduate degrees, and targeted internships. ECA is a successful Australian-based education organisation offering a comprehensive range of face-to-face and online courses for both international and domestic students. Collaborating with esteemed higher education providers like Victoria University, Charles Sturt University, University of Canberra, University of Tasmania, University of the Sunshine Coast and London Metropolitan University, ECA is committed to delivering a world-class educational experience.

We have got an exciting opportunity for a Recruitment and Conversion Coordinator to be part of our team at ECA UniSC in our Sydney (Parramatta) office.

ECA UniSC Sydney is dedicated to supporting international student recruitment and conversion, working closely with agents, pathway partners, and university stakeholders to maximise enrolment outcomes and deliver an exceptional student experience.

As a key member of the team, you will have the rewarding opportunity to progress your career within the education industry. We are looking for someone who wants to grow with the company and is self-motivated and an enthusiastic 'go-getter'.

Key Responsibilities:

• Engage designated agents through recruitment events and provide feedback to recruitment staff.
• Represent UniSC Adelaide and Sydney at recruitment events, provide product training, and organise recruitment-related events.
• Prepare recruitment trips, identify potential partners, and drive sales; travel as required and prepare trip reports.
• Engage prospective students via phone, email, and social media through direct, agent, and partner channels.
• Conduct regular conversion activities as directed by the Recruitment Team.
• Maintain prospective international leads on the ECA System and ensure high conversion rates to enrolments.
• Prepare correspondence requests for further information.
• Assist the Recruitment Team in preparing and sending approved correspondences to prospective students/agents.
• Contact impacted students in the event of course cancellations, suspensions, changes, deferrals, or quotas being met.
• Liaise and maintain good relations with ECA Group's external and internal stakeholders.
• Collaborate with Marketing and Recruitment to liaise with university stakeholders on entry requirements, market feedback, recruitment pipeline, and product updates.
• Assist the Recruitment Team to train/brief stakeholders about any changes.
• Create reports for the Recruitment Team on recruitment strategies and generate reports using ECA systems.
• Engage in direct recruitment activities as required.

As the successful candidate you will ideally have:

• Appropriate qualification or experience at Bachelor level suitable to relevant sales experience and/or education/training.
• Recruitment or marketing experience, preferably in the education sector.
• Familiarity with ESOS legislation and immigration regulations relating to international students and education providers.
• High-level computer literacy (Microsoft suite, especially spreadsheets), experience with database systems and online communications.
• Initiative and ability to work with minimal supervision.
• Problem-solving skills and ability to handle multiple priorities.
• Experience managing activities of self and/or others, including coaching.
• Effective communication and interpersonal skills, especially in sales.
• Effective engagement with internal and external stakeholders.
• (Desirable) Personal accountability to comply with all University/College policies, procedures, and legislative/regulatory obligations (including TEQSA and Higher Education Threshold Standards).
• (Desirable) Fluency in a second language.

In return we will offer you:

• Company-paid parental leave (14 weeks at 100% of current pay or 28 weeks at 50% of current pay)
• Employee assistance program with Uprise (6 sessions per year for staff and direct family members)
• Support through 25% on the full fees for courses offered by ECA as Staff Education Assistance
• Professional development programs
• Travel insurance discount
• Wellbeing brands discounts
• Free access to LinkedIn Learning

EEO Statement

At ECA, we champion our organisational values which includes 'Celebrate diversity and inclusion', thus we strive to be a place of growth where everyone can continually thrive.

We welcome applications from candidates from all backgrounds including but not limited to Aboriginal and Torres Strait Islander People, people living with a disability, women, people who identify as LGBTIQA+, and people from culturally and linguistically diverse backgrounds.

This position is open to all Australian Citizens, Permanent Residents and applicants who hold a current and valid Visa with full working rights in Australia.

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page. Due to the expected high volume of responses only short-listed candidates will be contacted.

For further information on this role, to gain insight into our team or if you need assistance due to a disability, please contact the Hiring Manager at

Thank you for your interest in the position with the ECA Group