Operational Specialist

ArborKnot is a dynamic global financial group specializing in acquiring & managing both performing and non-performing consumer receivables. With A$872 million AUM (as at September 25'), our mission is to alleviate the burden of debt on individuals, enabling them to lead better lives through innovative data driven and technology backed practices. Our approach fosters a dynamic marketplace for all stakeholders including Originators, Service providers and Debtors.

With offices in Sydney, Berlin, New York, and an innovation lab in Tel Aviv, ArborKnot offers a unique opportunity to be part of a fast-growing, multicultural team dedicated to driving positive industry and social change.

Role Overview:

We are seeking a highly organised, detail-oriented and experienced Operations Specialist to join our team. The ideal candidate will support the implementation of compliance policies and procedures, ensuring adherence to regulatory requirements across our operations, as well as oversee the firm's operational infrastructure and help scale our platform. The ideal candidate will bring a deep understanding of investment operations, particularly within private credit or alternative investment strategies, and a proactive mindset to improve systems, workflows, and efficiencies across the firm.

Key Responsibilities:

• Develop and implement effective strategies to optimise operational efficiency across the company
• Contribute to the implementation of the company's strategic business plan.
• Evaluate, design, and implement operational workflows to enhance scalability and reduce risk.
• Support compliance initiatives including regulatory filings (ASIC and AFCA), operational due diligence, and internal controls in collaboration with compliance and legal teams.
• Serve as a key liaison with IT to manage and optimize technology platforms supporting investment operations
• Oversee back office operations
• All ad-hoc tasks requested pertaining to operational functions including documenting operational processes and procedures to support the operational deficiencies in the business;
• Settle and monitor to operation team budgets

Compliance Management & Controls:

• Implement and oversee operational controls to prevent regulatory breaches.
• Conduct periodic risk assessments related to compliance operational processes.
• Identify and escalate potential compliance issues within operational workflows.

Training & Process Optimization:

• Continuously review and improve operational procedures to enhance efficiency and effectiveness in a compliant way.
• Support automation and technology initiatives to better streamline the business

Cross-Functional Collaboration:

• Liaise with IT, Legal, Risk, Data and Portfolio teams to ensure compliance and broader business considerations are integrated into operational processes & systems.
• Coordinate with external auditors, regulatory bodies and other stakeholders during audits or inquiries related to operational compliance.

Required Qualifications & Experience:

• Bachelor's degree in Law, Finance, Business, or related field; advanced qualifications are a plus
• +5 years experience in compliance and/or investment operations within the financial services and specifically the asset management sector, preferably in credit, debt markets, or NPL markets
• Good understanding of regulatory frameworks in Europe (e.g., FCA, BaFin, ESMA, GDPR) and Australia (e.g., ASIC, AFCA, AUSTRAC).
• Experience navigating complex, multi-jurisdictional regulatory environments.
• Excellent analytical, organizational, and communication skills.

Key Competencies:

• Strong commercial acumen and problem-solving abilities.
• High level of initiative, self-direction, and ownership.
• Excellent analytical, organizational, and written & verbal communication skills.
• Proactive approach to compliance challenges and operational needs of the business
• Demonstrated ability to thrive in a fast-paced, entrepreneurial environment.
• Team player with the ability to build effective relationships across functions.

What we offer:

• Opportunity to work alongside experienced professionals in alternative credit and shape operational excellence and best practice
• Flat structure with high visibility and career development potential.
• 1 day WFH flexibility
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• Competitive remuneration with performance-based incentives.

At ArborKnot, you will be at the forefront of financial innovation, working in a true multicultural environment that values creativity, collaboration, and growth. We value diversity and strive to create an inclusive work environment where employees can bring their whole self to the workplace.

If you are a highly motivated and analytical individual with a passion to participate in an evolving asset class, we would love to hear from you. Join us to shape the future and develop new markets.

Application Instructions:

Please submit your resume and a brief cover letter outlining your suitability for the role to with cc to