Customer Service Representative

1 week ago

Northgate, South Australia Schweitzer Engineering Laboratories Full time $40,000 - $60,000 per year

Essential Duties and Responsibilities

1. Provide world-class customer care to both internal and external customers.

2. Engage in regional customer support activities including accurate entry of orders, quotes and RMA's, and creation and maintenance of special specifications

3. Communicate to customers and reps on deliverables and resolving of additional customer service issues with some work direction from supervisor and peers.

4. Complete and pass required customer service certifications.

5. Use judgment skills, prior experience, and company policies and procedures to resolve standard and in-region problems.

6. Assist with customer feedback tracking and driving to customer satisfaction.

7. Follow and apply SEL Values, Principles of Operation, and World-Class Manufacturing principles.

8. Understand. Create. Simplify.

9. Other duties as assigned (may include office administration and other support duties dependent on region/department).

Required Qualifications

Minimum 1 year of customer service experience

Associate's degree or related business experience

Strong computer skills

Ability to learn concepts and technical details of products

Strong writing, proofreading, documentation, and communication skills

Ability to learn new skills and assume new responsibilities

Ability to work cooperatively in a team environment

Background check results satisfactory to SEL

Negative drug test result(s)

Ability to write and speak English coherently

Preferred Qualifications

ERP or CRM tools experience

Experience in technical sales environment

Bilingual

Bachelor's degree

Physical Requirements

None

  • Service Business Development Manager

    7 days ago

    Northgate, South Australia Veralto Full time $80,000 - $120,000 per year

    At Hach ), we ensure water quality for people around the world, and every associate plays a vital role in that mission. Our founding vision is to make water analysis better—faster, simpler, greener and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.As part of our team,...

  • Internal Technical Sales

    2 weeks ago

    Northgate, South Australia Specialised Force Full time $60,000 - $90,000 per year

    · Great career opportunity in technical sales· Supportive, dedicated and passionate team environment· Competitive salary package + training and career growthAbout USSpecialsied Force Pty Ltd is a national importer and distributor of premium industrial tools and equipment, proudly servicing the Power and Energy, Rail, Mining, Construction, Transport and...

  • Internal Technical Sales

    2 weeks ago

    Northgate, South Australia Specialised Force Full time $60,000 - $80,000 per year

    · Great career opportunity in technical sales· Supportive, dedicated and passionate team environment· Competitive salary package + training and career growthAbout USSpecialsied Force Pty Ltd is a national importer and distributor of premium industrial tools and equipment, proudly servicing the Power and Energy, Rail, Mining, Construction, Transport and...

  • Dispatch Coordinator

    2 weeks ago

    Northgate, South Australia BlueScope Full time $60,000 - $90,000 per year

    Job DescriptionBlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We're leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We're proud of brands, like...

  • Dispatch Coordinator

    2 weeks ago

    Northgate, South Australia BlueScope Full time $70,000 - $120,000 per year

    Job Description BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We're leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We're proud of brands, like...

  • Supply Chain Operations Traineeship

    2 weeks ago

    Northgate, South Australia Specialised Force Full time $40,000 - $60,000 per year

    Are you looking to kick-start a hands-on career in warehousing, logistics, administration?  Look no further  We are looking for a Supply Chain Operations TraineeAbout Us Specialised Force Pty Ltd is a leading national importer and distributor of high-end industrial tools and equipment, proudly servicing the Power and Energy, Rail, Mining, Construction,...

  • Supply Chain Operations Traineeship

    2 weeks ago

    Northgate, South Australia Specialised Force Full time $40,000 - $60,000 per year

    Are you looking to kick-start a hands-on career in warehousing, logistics, administration?  Look no further  We are looking for a Supply Chain Operations Trainee About Us Specialised Force Pty Ltd is a leading national importer and distributor of high-end industrial tools and equipment, proudly servicing the Power and Energy, Rail, Mining, Construction,...

  • Supply Chain Operations Traineeship

    2 weeks ago

    Northgate, South Australia Specialised Force Full time $40,000 - $60,000 per year

    Are you looking to kick-start a hands-on career in warehousing, logistics, administration?  Look no further  We are looking for a Supply Chain Operations Trainee About Us Specialised Force Pty Ltd is a leading national importer and distributor of high-end industrial tools and equipment, proudly servicing the Power and Energy, Rail, Mining, Construction,...

  • Customer Service Representative

    4 days ago

    Northgate, Australia Awesome Van & Camper Hire Full time

    We have an exciting new opportunity in our **Brisbane Branch!** We are looking for a Customer Service Representative to deliver outstanding customer focused results on a daily basis and help our customers live out there traveling dreams. The work you will be involved with includes, but not limited to the following: **This is a varied role.** - Meeting and...

  • Customer Service

    1 week ago

    Northgate, Queensland, Australia Goal Indigenous Services Full time $45,000 - $60,000 per year

    Goal Indigenous Services are seeking a motivated and reliable Customer Service Representative to join our Northgate, QLD team. This role combines phone-based customer service with administrative support, requiring excellent communication skills, strong attention to detail, and the ability to manage multiple priorities efficiently. Key Responsibilities ...

  • Customer Service Officer

    1 week ago

    Northgate, Queensland, Australia Category 5 Full time $40,000 - $60,000 per year

    About the role  We are currently seeking Customer Service Officer's to join our fast-growing East Coast team and clients, onsite in Northgate, QLD. This position will be casual for an initial 3-month duration with potential to extend to assist our client with an outbound Sales campaign. Working Monday to Friday 9 am to 5 pm.Skills & Experience Experience...

  • Customer Service Administrator

    2 weeks ago

    Northgate, Queensland, Australia Perigon Group Pty Limited Full time $40,000 - $60,000 per year

    Customer Service Administrator – 4–6 Week Temporary RoleStart Immediately | Onsite Role | Manufacturing Head Office Our client, a leading Australian manufacturing business, is seeking an experienced Customer Service Administrator to join their head office team located onsite at their production facility. This role is available for an immediate start and...

  • Platinum Customer Service Officer

    3 days ago

    Northgate, Queensland, Australia Cleanaway 2020 Full time $60,000 - $90,000 per year

    Platinum Customer Service Officer About UsJoin us at Cleanaway and contribute to making a sustainable future possible, together.We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities.As a high growth, ASX listed organisation with over 10,000 employees, our goal is to be...

  • Platinum Customer Service Officer

    4 days ago

    Northgate, Queensland, Australia Cleanaway Waste Management Full time $60,000 - $80,000 per year

    About UsJoin us at Cleanaway and contribute to making a sustainable future possible, together.We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities.As a high growth, ASX listed organisation with over 10,000 employees, our goal is to be recognised by our customers as the most...

  • Platinum Customer Service Officer

    3 days ago

    Northgate, Queensland, Australia Cleanaway Operations Pty Ltd Full time $60,000 - $90,000 per year

    About UsJoin us at Cleanaway and contribute to making a sustainable future possible, together.We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities.As a high growth, ASX listed organisation with over 10,000 employees, our goal is to be recognised by our customers as the...

  • Barista/customer Service

    4 days ago

    Northgate, Australia Two Hounds Espresso Full time

    We're on the hunt for someone to join our small team. We're a hole in the wall espresso bar with an emphasis on delicious coffee and exceptional customer service. The position we have available: 10 - 20 hours a week - more available during school holidays if desired. Monday to Friday set roster (No weekends or public holidays ever!) We finish at midday, so...

  • Platinum Customer Service Officer

    3 days ago

    Northgate, Queensland, Australia Cleanaway Full time $60,000 - $80,000 per year

    Vacancy no:522916Work type:Permanent - Full TimeLocation:Northgate QLD AustraliaCategories:Customer Service

  • Client Services Officer

    4 days ago

    Northgate, Australia Synergy Placements Pty Ltd Full time

    VERY attractive hourly rate, full time hours - Drive to work with free on-site parking - WFH flexibility once fully trained **The Client**: Our client is a statutory authority established to administer a portable long service leave scheme for eligible workers in the building and construction, contract cleaning and community service industries. The client...