Territory Manager

Here at Linfox we believe together, anything is possible. Use sophisticated technology to deliver everyday essentials and natural resources for Australia's biggest companies. Work with major customers in retail, healthcare, government and defence. Shape the future of logistics with industry leading innovations in safety, sustainability and efficiency. Create a career to be proud of. Expect all this and more when you join Linfox.

What does the job look like?

Step into a Territory Manager role on a 12-month max term contract, supporting a major national online retail program across NSW and ACT. You'll own day-to-day operations, customer relationships, and safety outcomes throughout your territory. You set the cadence for service, cost, and people performance to meet daily, weekly, and monthly KPIs. You turn complex peak-period demand into reliable execution through disciplined planning, clear communication, and on-the-ground leadership. Key areas:

• Lead a visible safety culture and ensure compliance with programs such as Green Fox, Vision Zero, and Stop for Safety.
• Manage daily operations, including resource allocation and fleet performance, to keep services on-schedule.
• Deliver profitability and cost outcomes against KPI targets through disciplined planning and continuous improvement.
• Build strong customer relationships through regular site visits, proactive issue resolution, and clear reporting.
• Coach and develop frontline teams with ongoing training, feedback, performance management, and succession planning.
• Coordinate subcontractors, capacity reviews, peak-period plans, and fleet readiness to meet demand.

Are you the one?

You thrive in fast-moving, customer-facing operations and balance service quality, safety, and commercial results. You influence across internal teams and external partners to turn plans into reliable daily execution. You can demonstrate:

• Proven experience in a similar territory/operations or customer-service role within logistics, transport, or related industries.
• A track record delivering KPI and cost targets while maintaining high service standards.
• Strength in capacity planning, fleet readiness, and peak-period execution across multiple sites.
• Confidence leading teams: coaching, performance management, and structured development pathways.
• Skill in customer engagement: regular visits, clear progress updates, and on-time reporting to agreed formats.
• Commitment to safety leadership and continuous improvement.

What's in it for me?

• 12 weeks paid parental leave and return to work bonus for eligible employees
• Career development opportunities and mentoring programs
• Access to a range of benefits across dining and adventure, travel and health and well-being
• The chance to work in a high-performing team where your contributions truly make an impact

At Linfox, we focus on providing an inclusive and diverse workplace where our people can perform at their best. We welcome and encourage applications from people of all backgrounds, identities and perspectives; with people of diverse genders, ages, religions, abilities, sexual orientations and cultures (including Aboriginal and Torres Strait Islander peoples) encouraged to apply.

Sound like you? Please click the apply button to submit your application and resume.

We kindly request no unsolicited resumes or approaches from Recruitment Agencies. Linfox is not responsible for any fees related to unsolicited resumes.

Further information

You will be required to meet Linfox's employment criteria which will include but not be limited to a criminal history check and full medical with a drug and alcohol test.

To find out more about opportunities at Linfox, visit