Enterprise Account Manager

First Things First - What We Can Offer You

• Leave to foster personal connections, health & overall well-being
• Emloyee Assistance Program
• Generous Parental Leave Program
• Paid Volunteer Leave Days
• Public Holiday Exchange Scheme
• Delicious, free, chef-prepared lunch daily on site
• Enjoy up to 4 weeks a year of flexible 'Work from Anywhere' time
• Talent Referral Program – get rewarded for referring a friend to join our team
• Casual dress and relaxed office environment
• Fun team camaraderie and events
• Opportunities for career progression and development
• Diverse training & internal networking opportunities across all of our product lines
• A range of other fantastic benefits
• Check out our website for more about working at Simpro Group

The Job

As an Enterprise Account Manager at Simpro Group, you'll own a book of high-value enterprise accounts and be responsible for uncovering and closing expansion opportunities across our product portfolio. While our Customer Success team manages day-to-day account health and adoption, you own commercial growth - developing strategies to introduce and expand product suites, usage, and drive incremental value. This is an expansion role with a sales hunter mindset - you're relentless about helping customers do more with SimproGroup products, and you're commercially sharp enough to spot and close opportunities that others miss.

What You'll Do

• Own the commercial relationship for a portfolio of strategic enterprise customers.
• Develop and maintain a multi-threaded contact strategy, building strong relationships across business units, operations, and IT.
• Drive cross-sell and upsell motions across Simpro solutions - positioning new capabilities to solve evolving customer needs.
• Partner with Customer Success to understand adoption trends, risk signals, and upsell potential - but retain ownership of commercial conversations.
• Build and execute account growth plans that align with customer goals and Simpro's strategic priorities.
• Forecast accurately, maintain CRM hygiene, and meet quarterly expansion revenue targets.
• Collaborate with Pre-Sales, Marketing, Product, and Channel teams to bring the right resources to each opportunity.

What You'll Bring

• 5+ years of SaaS experience in account management, enterprise sales, or expansion roles.
• Proven ability to grow existing customer relationships through cross-sell and upsell.
• Experience navigating complex sales cycles in multi-stakeholder environments.
• Knowledge of field service, construction tech, or operations software is a plus.
• Skilled in CRM, sales forecasting, account planning, and stakeholder mapping.

High integrity, curiosity, commercial acumen, and a team-first mindset.

Core values required of all Simpro, AroFlo, BigChange & ClockShark employees:

While experience in the above areas will be highly considered, it's important to note it will be secondary to the person with the right determination, attitude and compatibility. Our culture and core values are very important to us:

We Are One Team

We Are Customer Centric

We Are Growth Minded

We Are Accountable

We Celebrate Success

Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. We embrace and support culture diversity and Equal Employment Opportunity. Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply. .

Visit

to learn more about us and our values.

We would like to take this opportunity to thank all candidates for their application.

• Please note, no agencies will be accepted in the recruitment of this role.

Welcome

Welcome to Simpro Together with AroFlo, BigChange and ClockShark we are one team made up of many nationalities. We are customer-centric, always putting our customers and teammates first. We take accountability, owning both our innovations and our mistakes. We're growth-minded, constantly learning and evolving. And most of all, we celebrate our successes together

About Us

Simpro Group provides best-in-class SaaS field service management solutions to trade and field service businesses worldwide. The group comprises four industry-leading companies, Simpro, AroFlo, BigChange and ClockShark, with offices across North America, Australia, New Zealand and the UK. Simpro, AroFlo & BigChange provide comprehensive field service management software for growth-minded trade and field service businesses, while ClockShark specializes in time-tracking and scheduling software solutions. Together, these companies seek to drive businesses forward with solutions that empower teams to work smarter, provide foundations for business scaling, and offer data-driven insights to fuel decision-making. Simpro Group serves over 22,000 businesses and over 400,000 users worldwide and has a global workforce of more than 600 employees.

Ready to transform your business? Explore our products at

,

,

and

.