Enterprise Sales Manager

4 days ago

Remote, Australia Command Alkon Australia Pty. Ltd. Full time

Title: Enterprise Sales Manager

Summary of Role

The Enterprise Sales Manager main responsibilities are Customer Retention, Customer Advocacy and Revenue Growth. The Enterprise Sales Manager focuses on building customer trust that finally facilitates the renewal process resulting in revenue retention. Finally, the Enterprise Sales Manager role is also responsible for identifying and selling cross-sell and upsell opportunities to drive revenue growth with the existing named enterprise accounts.

How You'll Succeed

  • Actively communicate and maintain relationships with customers on a regular basis with senior and executive management.

  • Actively communicate and maintain relationships on a regular basis with customer contacts on different levels of the organization.

  • Identify and pursue upsell opportunities for an existing product and address the sales process through the bookings.

  • Identify and pursue cross-sell opportunities for new products not currently in place with the customer and address the sales process through the bookings.

  • Create and maintain business pipeline and forecasts through Salesforce and Gong CRM applications.

  • Actively monitoring health, any service escalations, and the onboarding process.

  • Drive customer loyalty initiatives by working with internal departments to ensure that the customer needs are understood and satisfied.

What You Bring

  • General understanding of the construction materials industry

  • Openness and willingness to learn from peers and managers

  • High level acumen in presentation, written, and verbal communication skills

  • Team player in ability to work with Solution Specialists, Implementation, and Product teams to make cohesive presentations and communications with customers

Who You Are

Drives Results - You consistently achieve results, even under tough circumstances.

Communicates Effectively - You develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Persuades - You use compelling arguments to gain the support and commitment of others.

Strategic Mindset - You see ahead to future possibilities and translate them into breakthrough strategies.

Builds Networks - You effectively build formal and informal relationship networks inside and outside the organization.

All Company Core Competencies

Customer Focus: You build strong customer relationships and deliver customer-centric solutions.

Cultivate Innovation: You create new and better ways for the organization to be successful.

Collaborates: You build partnerships and work collaboratively with others to meet shared objectives.

Instills Trust: You gain the confidence and trust of others through honesty, integrity, and authenticity.

Self-Development: You actively seek new ways to grow and be challenged using both formal and informal development channels.

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