Systems & Training Officer

Systems & Training Officer

About ARTC

We're one of the country's largest rail network owners, proud to be keeping the future of transport on track.

A vital link in the nation's transport supply chain, every day our people manage the movement of over 415 freight and passenger trains across five states, 9,600km of track, 39 worksites and the lands of more than 50 First Nations. Rail isn't just a mode of transport, it's a safer and more environmentally friendly choice. We're committed to expanding and modernising our rail network, having invested billions of dollars to ensure its efficiency and sustainability. Join us and be part of a team that's shaping the future of transport in Australia.

About the Team

When you join the Finance team, you'll be joining the cornerstone of our operations, providing crucial guidance and governance to support ARTC's strategic objectives. The team is actively engaged in internal planning to enhance our strategic planning, risk management, and decision-making processes.

Our Finance team are trusted advisors, working hand in hand with all facets of our organisation to drive excellence and innovation. Their commitment and expertise are key pillars in ARTC's journey towards a more sustainable, efficient, and successful future.

About the Opportunity

We are currently seeking a Project and Training Officer to deliver effective training programs that support End Users in the use of CiAnywhere and other related software. This role involves conducting engaging training sessions, developing clear and accessible documentation of systemised processes, and supporting users in their day-to-day system interactions.

The successful candidate will also contribute in project delivery as a team member by identifying, defining and developing systemised improvements.

Key responsibilities:

• Identify training requirements from the business and define and develop training programs to address these needs.
• Identify training requirements from the business and define and develop training programs to address these needs.
• The development and maintenance of training documentation, procedures and templates supporting the effective use of financials systems.
• The provision of timely advice in relation to training initiatives and process improvements.
• Identify, define and co-ordinate finance systems training needs of new starters.
• Timely and proactive liaison with the Systems Accounting Lead (GL & SCM) and the General Manager Financial Systems to achieve the goals set for each project.
• The accurate development and maintenance of Ci Anywhere as set by the Systems Accounting Lead (GL & SCM) and the General Manager Financial Systems.
• Supporting the business to achieve effective outcomes in regard to the Finance systems efficiencies and enhancements.
• Ensure compliance with ARTC's Safety Management System (SMS) and Environmental Management System (EMS) requirements, responsibilities, authorities and accountabilities.
• Able to manage and coordinate independent training, both online and face to face.
• Development of training tools & documentation.
• Co-ordination of the roll-out of training, including training videos, training packs which are supported by hand-outs, on-line and face-to-face training.
• The effective participation in process improvement forums in relation to special projects and training requirements.
• Co-ordination and administration of procedures including identifying gaps in procedure documentation. Develop and maintain relevant procedures and work instructions in conjunction with the team.
• Promote a culture of continuous improvement through critically appraising current processes, exploiting synergies across the business and pro-actively identifying opportunities consistent with business objectives.
• Provide quality assurance services through participation in the development of new and improved business processes and systems focusing on business improvement reviews.
• Support the team's project management through testing, provision of training, scoping requirements or as otherwise defined.
• Ensure that injuries are properly reported, and that any injured employees are provided with both a safe and timely return to work.

What do we want from you?

• Proven knowledge and experience with Technology One product CiAnywhere.
• Proven experience in the development and maintenance of training programs to be rolled out to end users.
• Proven experience in undertaking training of end users in the use of financial systems.
• Proven knowledge in the understanding of applications development and configuration.
• Experience in a large commercial organization.
• Advanced verbal and written communication skills; good interpersonal and negotiating skills.
• The ability to identify process gaps and improvement opportunities.
• Proven ability to apply sound organisational and time management skills including the ability to prioritise and schedule trainings, work independently and as part of a team.

What will you get from us?

• Talk to us about flexible working options
• Competitive remuneration
• Resources to support your health and wellbeing and development
• Novated leasing options, as well as discounts and support programs
• 24/7 Employee Assistance Program for all employees and their direct family members

Our Organisation and Culture

At ARTC, we're more than just a rail network. We're a team of dedicated professionals committed to keeping Australia moving forward. Our culture is one of inclusion & collaboration, and continuous improvement. We're focused on growth, not just for our business but for our people and our country.

In everything we do, safety is our top priority. We believe in providing a safe workplace where everyone can thrive. Our commitment to safety is not just a statement; it's a fundamental part of who we are and enables us to best serve our customers and communities.

Our people are at the heart of our success. We value their expertise, their passion, and their dedication. We invest in their development and empower them to make a difference. Together, we are building a future where rail is the preferred mode of transport, contributing to a cleaner, safer, and more sustainable Australia.

Join us at ARTC and be a part of a team that's shaping the future of transport in Australia.

We're proud to be an equal opportunity employer and encourage applications from people of Aboriginal and Torres Strait Islander descent.

Apply Now

Join the exciting future of rail today and find a career for life.

As part of the application process, you'll be required to undergo pre-employment criminal history, reference, and medical checks, including drug and alcohol testing.

Applications close: Friday 21 November 2025

Note: ARTC reserve the right to progress applications prior to the closing date.