Administration Officer

1 week ago

Blue Mountains Municipality, Australia Morgan Insurance Full time $60,000 - $80,000 per year

Morgan Insurance is seeking a motivated and detail-oriented Administration Officer to join our friendly team. This role is key to ensuring the smooth day-to-day operations of our insurance office, providing exceptional service to our clients, and supporting our brokers in delivering quality outcomes. This is a full-time, on-site position with genuine opportunities for growth within our business.

What you'll be doing

  • Providing administrative support to our insurance team, including data entry, document management, and filing

  • Handling client enquiries via phone, email, and in person with professionalism and care

  • Answering and directing a high volume of inbound calls

  • Lodging new claims and assisting clients through the claims process

  • Scheduling appointments and managing calendars for team members

  • Maintaining and updating our client and policy databases

  • Assisting with ad-hoc tasks and projects to support the broader team

What we're looking for

  • Previous administration or office support experience (insurance industry experience preferred but not essential)

  • A friendly, professional, and customer-focused manner

  • Strong organisational skills with the ability to prioritise and meet deadlines

  • Ability to work well under pressure in a busy office environment

  • Excellent written and verbal communication skills

  • A strong eye for detail and accuracy

  • Ability to work independently while contributing positively to a team environment

What we offer

At Morgan Insurance, we value our people. We offer:

  • A supportive and welcoming team culture

  • On-the-job training and opportunities for professional development

  • Competitive remuneration based on experience

  • Career progression opportunities within our growing business

  • A workplace that values work-life balance

About us

Morgan Insurance is a locally owned and operated insurance brokerage dedicated to providing tailored insurance solutions to individuals, families, and businesses. We pride ourselves on exceptional customer service, local knowledge, and a genuine commitment to our clients. Our team is passionate about helping people protect what matters most.

If you're looking to join a professional, friendly, and supportive team where your work truly makes a difference, we'd love to hear from you.

How to apply

Please email your resume and a brief cover letter outlining your suitability for the role to

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