Senior Medical Administration Officer

18 hours ago

Orange New South Wales, Australia Orange Aboriginal Medical Service Full time

The position is responsible for providing a high standard of customer service, effective and efficient administration of client appointments and client data. To act and to portray the Practice in the highest possible professional basis and provide a point of contact for patients and act as a focal point of communication between patients, doctors and other OAMS staff.

The position will actively contribute to the achievement of the clinics business objectives, including increased practice patient numbers, attendance rates and billings plus the provision of general administrative support to the clinical team. The positions also serves as the primary contact for Medicare compliance and is responsible for compliance with all Medicare services and programs. This position develops and performs trainings to staff on Medicare topics and new requirements; manages program requirements such as GP Management Plan submissions; produces corrective action plans, as appropriate; ensures compliance with Federal laws, rules, regulations, manuals and transmittals pertaining to the Medicare program.

  • KEY SELECTION CRITERIA
  • Excellent negotiation and problem solving skills
  • Demonstrated sound verbal and written communication skills
  • Demonstrated sound interpersonal skills
  • Demonstrated effective time management skills
  • Demonstrated ability to work effectively as part of a team and individually, in a supervised and unsupervised environment
  • Demonstrated ability to consistently maintain a professional manner and presentation
  • Demonstrated strong commitment to customer service and quality
  • Demonstrated knowledge and experience with on-line Medicare claiming
  • Demonstrated working experience in a client focused environment
  • Demonstrated knowledge of computer programs including word processing, database and spreadsheets.
  • Understanding and working knowledge of office technology

Benefits & Culture:

  • Full-time employees receive an Additional Day Off (ADO) each 4 weeks once 120 hours worked.
  • Full Salary Packaging services are provided – which means you save more tax.
  • Discounted Fitness Passport
  • Professional Development through access to experienced and quality leadership.
  • Access to Corporate Wellbeing program and support through our Employee Assistance Program.

Orange Aboriginal Medical Service (OAMS) is making a difference to the health of Aboriginal families and the wider community of Central Western NSW. Commencing in 2005 with only a handful of staff members, OAMS has now expanded across 5 locations, providing a wide range of services to the whole community. For further information

How to Apply

Your application must include a cover letter and an up-to-date resume that details your capabilities and experience in relation to the above role.

Remuneration: dependent on skills and quals

You will be required to undertake and pass a Nationally Coordinated Criminal History Check, pre-employment wellness check (including drug and alcohol screening) and obtain an NSW Working with Children Check.

Closing Date: Tuesday 4th November 2025 at 11.59pm

Contact:

Chloe Navin - People & Workforce Lead 

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