
Operations Manager
2 weeks ago
About the role
ChilliDB Pty Ltd is seeking an experienced Sales focused, Operations Manager to join our dynamic team in our Brisbane office. As the Operations Manager, you will be responsible for overseeing the day-to-day operations of our company, ensuring efficient and effective sales and provision of our products and services. This is a full-time position, based in our centrally located Brisbane office.
About the Company
We sell and support ChilliDB, an Australian Client Management product, purpose-built for the Not-for-Profit (NFP), health and peak body sectors. Our mission is to provide enterprise class tools to our clients that streamline their activities and increase their impact. With a strong focus on innovation and customer satisfaction, we are dedicated to empowering our clients to achieve their business goals.
What you'll be doing
- Developing Sales and Marketing strategies and implementing them.
- Building productive relationships with current and future clients.
- Manage day-to-day operations across sales, implementation, and support.
- Implementing and maintaining operational policies and procedures.
- Working with the leadership team to develop and execute strategic initiatives.
About You
- Proven experience in operations management, ideally within a SaaS company or the NFP sector.
- Good understanding of the benefits of CRM's.
- Excellent communication, leadership, and problem-solving skills.
- Data-driven mindset with a focus on outcomes and efficiency.
- Passion for working with purpose-driven organisations.
What we offer
At ChilliDB, we are committed to providing our employees with a rewarding and fulfilling work experience. Our benefits package includes a competitive salary, performance-based bonuses and opportunities for professional development into an executive role. We also offer a flexible work environment, with the option to work some of the time from home or in our office space in the CBD. Join our team and be a part of our continued growth and success
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