Warehouse Operations Manager

Company Description

At Medigrowth Australia, we are proudly Australian owned and dedicated to providing pure, safe, and trusted Australian-grown cannabinoid medicines for delivery to Australian patients. Our sustainability and environmental policy ensures adherence to best practices for minimizing environmental impact across all aspects of our business operations.

Role Description

This is a full-time on-site role for a Warehouse Operations Manager located in the Greater Melbourne Area. The Warehouse Operations Manager will be responsible for overseeing daily operations, managing inventory, ensuring efficient warehouse management, and maintaining high standards of customer service. The manager will also ensure compliance with safety and sustainability protocols.

Qualifications

• Experience in Operations Management and Warehouse Management
• Proficiency in Inventory Control and Warehouse Management systems
• Strong Supervisory Skills and ability to manage teams effectively
• Excellent Customer Service skills and ability to maintain high customer satisfaction
• Strong organizational and problem-solving skills
• Ability to work on-site in the Greater Melbourne Area
• Knowledge of safety and sustainability practices is a plus

Reporting to the Managing Director and CEO, your duties will include but are not limited to

• Manage day to day warehouse operations management.
• Coordinating all inbound and outbound stock movements, ensuring accuracy of every dispatch in regarding to SKU, volume and destination.
• Maintain organized storage of all stock in the vault ensuring inventory is clearly labelled, identifiable and easily accessible.
• Manage domestic freight carrier accounts with consideration for cost, service level, and operational efficiencies.
• Coordinate stock replenishments for 3PL brand SKUs.
• Preparing, scheduling and completing all stock for stock counts.
• Motivated to develop and integrate new SOP's and processes aligned to current processes, both overall and including stock counts.
• Ensure all warehouse processes are documented.
• Ensuring accurate record keeping of inventory movements and entry of relevant information into the inventory management system and drug register.
• Support customer operations in managing external stakeholders such as pharmacies and distributors.
• Maintain integrity of the inventory management system and inventory accuracy to always ensure system stock matches physical stock on hand.
• Execute daily stock cycle counts and ensure all stock counts balance.
• Ensure the premises is secured and operated with highest compliance/security.
• Manage site operations of the warehouse ensuring robust safety procedures are implemented.
• Manage external vendors related to warehouse site maintenance (HVAC, Security etc).
• Drive process improvements and operational efficiencies with the aim to reduce transport, labour and storage costs.
• Replenishment of all packaging materials and consumables required for warehouse operations.
• Support a culture of excellence, accuracy, and safety within the warehouse team.
• Additional tasks supporting administration of supply chain at the direction of management.

The ideal candidate

A strategic thinker with an intention of streamlining in warehouse operations with efficiencies in time and resource front of mind. Implementing workflows and systems for simplicity of all stakeholders, with a proactive approach to problem solving. Culture is key - people make progress and the candidates commitment to this is appreciated.

Remuneration

Salary plus super to be based on experience and to be discussed in virtual meet and greet for those selected.

Estimated commencement of the role - mid October 2025.