NDIS Onboarding Coordinator

2 days ago

Logan Central QLD, Australia Empathy Community Services Full time $72,000 - $90,000 per year

Vacant Position: NDIS Onboarding Coordinator

Location: Logan, Brisbane (Valid Working Visa)

Hours: Flexible (Part-time or Full-time)

Hourly rate: To be advised on application

About Us:

We are a small, community-focused NDIS support services provider based in Logan, Brisbane, dedicated to empowering participants to achieve their goals and live independently. Our team is passionate about delivering high-quality, person-centered services that make a genuine difference in people's lives.

About the Role:

We are seeking an experienced NDIS Onboarding Coordinator to join our friendly team. The successful applicant will be responsible for supporting new participants as they begin their NDIS journey, ensuring a smooth transition into our services through effective coordination, planning, and communication.

Key Responsibilities:

Conduct participant onboarding meetings and develop individualized service plans.

Prepare NDIS budgets and coordinate funding utilization.

Complete and review risk assessments for new participants.

Liaise with participants, families, and support coordinators to ensure accurate information and service delivery.

Manage participant documentation, consent forms, and service agreements.

Maintain compliance with NDIS Quality and Safeguards Commission standards.

Collaborate with internal teams to ensure a positive onboarding experience.

About You:

To succeed in this role, you will bring:

Demonstrated experience in a similar NDIS onboarding, intake, or coordination role (preferably within Brisbane or South East Queensland).

Strong understanding of NDIS pricing arrangements, service delivery models, and participant planning processes.

Excellent communication, interpersonal, and organizational skills.

Ability to work independently, with high attention to detail.

A passionate, professional approach to working with people with disabilities and their families.

Requirements:

Current NDIS Worker Screening Check and Blue Card (or willingness to obtain).

Valid driver's license and reliable vehicle.

Relevant qualifications in Community Services, Disability, or similar (desirable).

What We Offer:

Flexible working hours to suit your lifestyle.

Supportive and collaborative team environment.

Opportunity to grow within a small but expanding NDIS provider.

How to Apply:

Please submit your resume and a brief cover letter outlining your relevant experience and your expected hourly rate to:

Applications close when the position is filled — early applications are encouraged.

Job Type: Part-time

Pay: $35.00 – $45.00 per hour

Expected hours: 24 per week

Work Authorisation:

  • Australia (Required)

Work Location: In person

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