Associate Director Divisional Controls

Associate Director Divisional Controls

• Job number: 804450

• Primary position location: VIC- Melbourne CBD

• Category: Banking & Financial Services

• Category: Compliance, Regulatory Risk & Financial Crime

• Work type: Permanent Full time

• Closing at: Nov :55 AEDT

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• Support the Financial Crime Operations (FCO) businesses as an Associate Director, Divisional Controls to manage risk in the first line and meet its strategic priorities
• Contribute to results by increasing efficiency and reducing errors resulting in loss to the NAB due to undue retention of high-risk customers. While at the same time supporting the community in fighting financial crime
• Help the FCO business proactively manage risk, meeting all policy and compliance requirements; perform controls; adhere to process and procedures pertinent to the role; and escalate events

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Associate Director, Divisional Controls, you will join the Financial Crime Operations and Fraud Operations DCO team that's doubling down on keeping it simple

Each day, you'll go above and beyond to:

• Support the FCO business to provide advice to the FCO Leadership team as needed.
• Assist the first line business owners with identification and management of risk, process improvement and response to issues and events impacting customers and staff.
• Provide advice, insight and oversight, but there is decision-making in relation to event validation and other matters as specified in internal risk management frameworks
• Identify root causes for issues, assessing materiality and working with the business to develop appropriate remedial responses
• Meet strategic priorities through high quality risk guidance and oversight
• Contribute to results by increasing efficiency and reducing errors resulting in loss to the NAB due to undue retention of high-risk customers and/or non-compliance with the AML/CTF Program

We're looking for the best and brightest to deliver the best for our customers. You'll need:

• Extensive professional experience required
• Proven experience in 1st line risk related roles and control creation is beneficial
• Demonstrated experience in Financial Crime would be desirable
• Ability to manage stakeholders, including excellent communication skills (both written and verbal)
• Ability to understand issue descriptions and follow work procedures to investigate and interrogate matters so that accurate impact assessments can be made and advice given

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit To discuss adjustment requirements, please contact the NAB Careers team, via (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.