Strategic Account Manager

2 weeks ago


Perth, Western Australia Optus Business Centre Perth South Full time

The primary purpose of the Strategic Account Manager (SAM) role is to acquire new business and retain existing business to grow company revenue and subscriber market share in the Medium Segment focusing on a select list of key accounts within SMB.

Reporting to the Sales Manager, the Strategic Account Manager will need to be highly motivated, energetic with a can-do attitude to exceed business targets and execute strategies to grow market share across the portfolio and to acquire new business via customer acquisition. The role will also involve working closely with the BDM team when onboarding new Tier one customers and Solutions Consultant to drive whole-of-business sales and grow wallet share within the portfolio.

A proven track record of successful strategic account management, face-to-face relationship selling and prospecting new customer opportunities is vital and success in this role will be evident through the achievement of business targets such as new gross ads in mobiles, mobile broadband, fixed voice/data. The SAM must have the ability to effectively differentiate from our competitors in the experience that Optus can provide customers and to engage with Senior Executives across a range of SMB organizations.

About the Role & Ideal Candidate

We are actively seeking driven individuals who are deeply passionate about sales and are determined to succeed. Prior experience in ICT sales, Optus, or any telecommunications role is highly advantageous. We value most is unwavering commitment, unyielding accountability, and a relentless drive for growth.

Key Attributes:

  • A resolutely positive, can-do attitude
  • Formidable communication skills, with the ability to cultivate and uphold customer relationships
  • Aggressively proactive in identifying new business opportunities
  • Unwavering willingness to learn and develop the skills necessary to become a top performer

Key Responsibilities:

  • Aggressively identify new sales opportunities with potential business customers
  • Proactively schedule and attend face-to-face meetings with both new and existing clients, comprehensively understanding their needs and pinpointing opportunities to deliver value
  • Forge and nurture long-term customer relationships
  • Vigorously develop and manage a robust sales pipeline
  • Present meticulously tailored solutions to clients
  • Uncompromisingly meet and exceed monthly sales targets and KPIs
  • Relentlessly enhance product knowledge and sales techniques
  • Proudly represent and promote the Optus brand

We recruit based on potential. We provide the training and support necessary for you to thrive in your role and achieve unparalleled success.

Note: Only shortlisted candidates will be contacted


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