Parts Interpreter

6 days ago

Sydney, New South Wales, Australia Autosports Group Full time $104,000 - $130,878 per year

See what Autosports Group can offer you……

Audi Five Dock are part of the Autosports Group (ASG) which is a large, listed retail automotive group representing the world's greatest prestige and luxury automotive brands. Currently with over 2000 employees across 75 Dealerships in NSW / QLD / VIC / ACT and NZ.

Due to continued growth they are looking for experienced Parts Interpreters to join their busy teams.

Why should you join ASG?

  • Fast Growing Business, mix of new sites and acquisition = drive endless possibilities for your own career growth
  • Lots of training offered, internal, external and OEM.
  • Paid Parental Leave
  • Discounted Health Insurance
  • Access to an Employee Assistance Program (EAP)
  • Family and Friends Referral Program
  • Did you know we also own Molinari Coffee = free great coffee at work
  • Team Activities and BBQ's
  • Diversity and Inclusion Council

In this role you will:

  • Interpret, quote and sell parts to customers with the aim to achieve maximum customer satisfaction and retention.
  • Maintain records of customer contact and keep customers updated on order status and delivery expectations.
  • Attend to the counter, providing technicians with the parts they request
  • Use best practice purchasing and selling processes to ensure maximum returns and profitability of the business.
  • Inform service advisors daily with a back ordered parts list and any parts that have arrived early and are ready to be fitted.

To be considered for the role, you will have:

  • Appropriate trade qualifications
  • Confident communication skills over the phone, in person and in writing
  • Excellent customer service skills with the ability to upsell and problem solve with both internal and external customers
  • Strong IT skills and attention to detail
  • The ability to work as part of a team
  • A current Driver's License

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