Key Account Manager

10 hours ago

Chatswood, New South Wales, Australia Nutricia Australia Pty Ltd Full time $180,000 - $250,000 per year
  • Join Danone, a global leader with a health-focused portfolio in food and beverages.
  • Drive customer engagement and deliver sustainable growth as our new Key Account Manager – Woolworths & Costco.
  • Competitive compensation including salary, bonus, and comprehensive benefits.
  • Enjoy a hybrid work model and an inclusive, purpose-led work environment.

ABOUT THE JOB

Danone is seeking a commercially savvy and collaborative Key Account Manager to lead our partnerships with Woolworths and Costco within our Specialised Nutrition division. In this permanent role, reporting to the Channel Lead-Grocery (SN), you will be responsible for delivering financial objectives, managing customer engagement, and executing aligned initiatives that drive sustainable and profitable growth. You will work cross-functionally with Sales, Marketing, Finance, and Supply Chain teams to deliver results and build strong relationships with key retail partners.

Responsibilities:

  • Deliver sales results in line with financial targets for Woolworths and Costco.
  • Lead the development, negotiation, and execution of Joint Customer Plans (JCPs) and eJCPs to drive sustainable growth.
  • Build a deep understanding of customers and their shoppers, translating insights into actionable business plans.
  • Champion the Range Review process to achieve distribution gains for core and emerging categories
  • Manage forecasting and delivery of customer financial performance, identifying and acting on risks and opportunities.
  • Oversee promotional claims, payments, and trade spend, ensuring compliance with Danone's processes and budget.
  • Lead commercial negotiations (e.g., price increases, terms agreements) to create value for Danone and our customers.
  • Evaluate and optimise trade spend activity, delivering "test and learn" case studies.
  • Drive the execution of new product launches, category, brand, and channel activities in line with business priorities and customer plans.
  • Deliver against key in-store and online metrics, including distribution, share of shelf, availability, and promotional impact.
  • Ensure all activities comply with legal and ethical standards, including WHO & MAIF codes and Danone's Green & Blue Book.
  • Act as a commercial ambassador for Danone, contributing to a high-performing, collaborative sales team culture.

ABOUT YOU

You are a results-driven and collaborative Key Account professional with a passion for customer engagement and commercial excellence. You thrive in a fast-paced FMCG environment and are committed to delivering breakthrough results.

Ideally, you will have:

  • A tertiary qualification in Business, Commerce, Marketing, or a related field (preferred).
  • 2+ years' experience in Key Account Management (KAM) preferably within the FMCG or Consumer Health industry.
  • Experience in Field Sales, Category Management, or Trade/Consumer Marketing.
  • Strong commercial acumen, negotiation skills, and a passion for development.
  • Experience with the Infant Nutrition or Consumer Health categories is highly regarded.
  • Excellent cross-functional collaboration and stakeholder engagement skills.

WE OFFER

We truly value our Danoners and strive to make their experience exceptional by creating a positive and fulfilling environment for everyone. Our unique benefits are designed to enhance lives and provide genuine value.

  • A high-performing, collaborative team culture
  • 3pm finishes every Friday – Thank Danone it's Friday
  • Diverse and inclusive work environment
  • Personalised learning opportunities to set you up for success

  • Competitive Total Reward package including:

  • Health, Life and Salary Continuance Insurance

  • 26 weeks gender-neutral paid parental leave
  • Employee Share Subscription Plan after 12 months of service
  • Performance-related incentives and annual reviews

HOW TO APPLY

If this opportunity excites you and you're ready to shape the future of customer engagement at Danone, click APPLY and share your resume with us.

ABOUT US

At Danone, we aim to inspire healthier and more sustainable eating and drinking practices, in line with our Vision – Danone, One Planet. One Health. We operate across four business lines: Essential Dairy and Plant-Based Products, Waters, Early Life Nutrition, and Medical Nutrition. With a presence in over 120 markets and offices in 55 countries, we are proud to own iconic brands like Aptamil, Karicare, YoPro, and Activia.

Danone ANZ has been recognised as a Great Place to Work in 2024 and 2025 – a testament to our inclusive and empowering culture.

Diversity, Equity and Inclusion (DEI)

We proudly affirm that we are an Equal Employment Opportunity employer. Our ambition is to foster an inclusive and diverse workplace where all Danoners can bring their uniqueness to contribute to business results.

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